Hybrid Information Technology Supervisor (Microsoft 365/Mobile Devices Team Supervisor) bei Oregon Judicial Department
Oregon Judicial Department · Salem, Oregon, US, Vereinigte Staaten Von Amerika · Hybrid
- Junior
- Optionales Büro in Salem, Oregon, US
Initial Posting Date:
07/30/2025Application Deadline:
08/12/2025Agency:
Judicial DepartmentSalary Range:
$9,206 - $14,281Position Type:
EmployeePosition Title:
Information Technology Supervisor (Microsoft 365/Mobile Devices Team Supervisor)Job Description:
Interviews: Due to the high volume of applications, it may take several weeks after the job posting deadline for us to schedule interviews.
Starting Pay: In this job profile, we offer candidates new to OJD up to the fourth step of the salary range, depending on experience.
Who We Are
The Enterprise Technology Services Division (ETSD) of the Office of the State Court Administrator (OSCA), part of the Oregon Judicial Department (OJD), is hiring a Microsoft 365/Mobile Devices Team Supervisor (Information Technology Supervisor).
ETSD provides business solutions, system support, technology vendor management, and information security for OJD. If you want to support Oregon’s courts by providing fair and accessible justice services through technology, we encourage you to apply. We welcome all candidates who are inspired by our work and mission.
Benefits To You
OJD provides a variety of employee benefits, including health, dental, and vision coverage and paid leave. Optional employee-paid benefits include life insurance, long- and short-term disability, long-term care, flexible spending accounts, and commuter benefits. New employees who are not already Public Employees Retirement System (PERS) members will participate in the Oregon Public Service Retirement Plan (OPSRP) and the Individual Account Program (IAP) after six calendar months of employment in a qualifying position. The OPSRP plan can provide a lifetime pension after five years of service, and the IAP is a separate investment account in addition to the pension. Employees also have an opportunity to participate in the Oregon Savings Growth Plan, a 457(b) deferred compensation retirement plan. For additional information on OJD employment benefits, visit here. Salary offers are made with consideration of the candidate’s education and experience.
Position Highlights
As the Microsoft 365/Mobile Devices Team Supervisor, you will assign work to staff, monitor and evaluate the work, and provide feedback, motivation, and mentorship. You will ensure the effective flow of team communication, address staff complaints, and address team/personnel issues. You will review and approve leave requests and timesheets. As hiring needs arise, you will review applications, participate on interview panels, and provide orientation to new team members. You will be required to attend supervisor meetings and work group meetings in person that occur across the state and ensure that your team members receive proper training. Although you may not drive often in this position, you may be required to respond in real time to troubleshoot issues in-person statewide; for that reason, driving is required for this position as is the ability to occasionally travel overnight.
You will handle all the administrative aspects of the Microsoft 365 cloud-based presence for OJD. You will configure, test, implement, and manage MS 365, security tools, cloud services, and OnPrem Exchange systems. You will administer and manage OJD’s MS 365 cloud license, manage MS Azure services, and provide administrative oversight of our Azure commercial and government tenants. You will evaluate and recommend MS 365 products and features for enterprise use and troubleshoot and mitigate security incidents. You will analyze various configurations, statistics, reports, and potential risks. You will also perform ad hoc configuration and data analysis through PowerShell.
Additionally, you will configure, design, manage, and administer Mobile Device Management, Apple hardware, and mobile cloud storage for OJD devices. You will handle cost controls, inventory management, deployment, and user account management. You will evaluate and recommend devices and accessories to purchase. You will also analyze, test, deploy, and manage apps for OJD-issued mobile devices and resolve security and mobile device issues.
You will represent ETSD and OJD at meetings with internal stakeholders, hardware and software vendors, businesses, and community partners. You will collaborate with other ETSD teams and will engage in discussions with upper management about proposed actions, changes, and enhancements to enterprise-wide systems and services. You will also prepare and deliver clear, concise, and accurate records and reports.
Assigned tasks may be changed to accommodate workload and organizational needs.
Instructions for Cover Letter and Work History/Resume
This recruitment requires a cover letter and a complete work history that addresses the Requested Skills and Attributes. To be considered for this position, you must follow these instructions:
Cover Letter
Attach your cover letter (not to exceed two pages) in the Resume / Cover Letter section of the application. Your cover letter and filename should include your name.
In the body of your cover letter, please include responses to all Requested Skills and Attributes listed below.
Address the cover letter “To the Hiring Manager.”
Do not use a generic cover letter; please personalize your cover letter for this position. We read every letter.
Prepare your cover letter before starting your Workday application.
Work History/Resume
Attach your updated resume in the Resume / Cover Letter section of the application. Your resume and filename should include your name.
AND
Complete the Job History/Work Experience portion of your Workday profile if you are not using an updated resume.
Failure to follow these instructions may result in rejection of your application. All application materials will be evaluated for consistency of information, and your letter will be evaluated for grammar, spelling, punctuation, and language use in addition to demonstrated experience.
Minimum Qualifications
(These must be evident in your resume or work history.)
The qualified candidate must have a bachelor’s degree in computer science, information technology, information management, business, public administration, or a related field.
AND
Four (4) years of increasingly responsible experience in the functional and infrastructure areas supervised, including at least two years of lead experience.
OR
Any combination of education and experience equivalent to eight (8) years of experience that typically supports the knowledge, skills, and abilities for the position.
Special Qualifications
(These must be verifiable in your application.)
Possession of a current driver’s license in good standing, an acceptable driving record, and the ability to obtain or maintain a driver’s license in Oregon to operate an Oregon Department of Administrative Services-owned motor pool vehicle for when work travel is required.
Requested Skills and Attributes
(These must be addressed in your cover letter.)
Experience supervising staff, with demonstrated success in training, motivating, assigning and evaluating work, mentoring, and administering discipline.
Experience with a variety of computer applications and systems (e.g., Windows 10/11, Microsoft 365, and Apple iOS).
Extensive Microsoft 365 administration experience preferred.
Service Configuration & Management
User Management
Security and Compliance
Support and Training
Extensive Azure AD administration experience preferred.
User and Group Management
Role Assignment
Policy Configuration
Integration with other Services
Security Management
Monitoring and Troubleshooting
Cloud licensing administration experience preferred.
PowerShell experience at a moderate-to-advanced level preferred.
Extensive experience with mobile devices, including Apple devices, and Mobile Device Management preferred.
MDM Administration
iPhone Administration
iPad Administration
Vendor/Carrier Administration
Security and Compliance
User and Device Administration
Experience communicating technical issues to a variety of users and user levels.
Experience accomplishing work through developing collaborative relationships with internal and external stakeholders.
Knowledge of qualitative and quantitative techniques for measuring and analyzing the effectiveness, efficiency, and productivity of administrative and technical programs and systems and suggesting improvements.
Experience with project management and a demonstrated ability to balance multiple projects simultaneously.
Experience establishing short- and long-range goals and objectives.
Working Conditions
This is a full-time position, and the work schedule currently is 8:00 a.m. to 5:00 p.m., Monday through Friday, with occasional work outside these times. This position is FLSA-exempt and ineligible for overtime compensation for hours worked in excess of 40 per workweek.
Travel to respond to events in real time is required and may include overnight stays to OJD locations statewide.
Hybrid work may be available for this position. All hybrid work assignments begin, end, or change only with administrative authority approval. This position requires onsite availability as directed.
This position plans, organizes, and prioritizes daily work demands in a limited time frame.
Frequent email, phone, and in-person contact with people from diverse backgrounds.
Frequent email, phone, and in-person contact with people who are confused or frustrated.
Lifting and moving equipment that weighs up to 25 pounds may be required.
Long periods of sitting or standing may be required.
The following equipment will be used on a regular basis: telephone with optional headset, desktop equipment, mobile devices, hand trucks, and ladders.
ADDITIONAL INFORMATION
Criminal Background Check
You will be subject to a criminal background check if you are a finalist. Adverse results are evaluated on a case-by-case basis and may result in disqualification if the circumstances are directly related to the duties and responsibilities of the position.
Reference Checks
By submitting your application to OJD, you consent to reference checks about your qualifications, your workplace performance, and your work product.
United States Employment Eligibility
OJD does not offer visa sponsorships. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security's I-9 form confirming authorization to work in the United States. OJD will use E-Verify to confirm that you are authorized to work in the United States.
Future Vacancies
Apply now if you are interested in this or future vacancies. This job announcement may be used to fill future vacancies in this class of work.
Veterans' Preference
Eligible veterans who meet the qualifications will be given preference in the recruitment process. To receive preference, veterans must attach the appropriate documentation after they receive an email in their Workday inbox requesting the information to verify eligibility. The action item, asking veterans to attach their documentation, will arrive after they have submitted their initial application materials. Visit the Oregon job opportunities Veterans web page for additional details, information, and resources.
Conduct Expectations
Because of OJD's role in providing justice and upholding the rule of law, employees of the department are required to meet the highest standards of professional conduct and ethics while on the job, and also to maintain those same high standards when taking actions in their personal lives that could reflect on the department. As an employee, you will be expected to preserve the confidentiality of information received in the course of OJD employment.
Pay Equity
As an employer, OJD complies with Oregon’s pay equity law. In this job profile, we offer candidates new to OJD up to the fourth step of the salary range, depending on experience. For more information on pay equity, click here.
Employee Benefits
Click here to access information specific to OJD employee benefits.
Public Service Loan Forgiveness
OJD is an eligible employer for the Public Service Loan Forgiveness program. To learn more about this program, and how to qualify, please click here.
Questions and Support
If you require an alternate format to complete the application process, call 503-986-5930, or TTY: Oregon Relay Service 711 for the hearing impaired. Be prepared to describe the alternate format needed.
Workday related information and resources are available here.
For questions about a specific OJD job posting, call 503-986-5930 or email [email protected].
The Oregon Judicial Department embraces equal opportunity and affirmative action. We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
