Hybrid Temporary Bilingual Leave of Absence Coordinator bei Avant

Job Description:

We are looking to add a Temporary Bilingual Leave of Absence Coordinator  to join our Avant team in Dallas, TX. This role will be responsible for assisting team members, HR representatives and the benefits team for a dedicated Avant client in navigating deadlines and document requirements during team member leaves.  By referring to company process and ADA requirements, this role will provide guidance and support to ensure that accommodations may be provided to individuals with disabilities, promoting equal access and inclusion.

Responsibilities:

• Serves as point of contact and support for team members regarding Leave of Absence throughout the life of the claim.
• Under supervision, the coordinator will facilitate the administration of the ADA leave of absence process from initial request to return to work, including coordinating with team members, managers, HR partners, and external vendors as necessary
• Ensures that all leave of absence and ADA processes and decisions follow company policies and procedures.
• Review medical documentation provided by team members to determine eligibility for ADA leave accommodations and ensure compliance with ADA guidelines.
• Work closely with HR partners, legal counsel, and other relevant stakeholders to address complex ADA accommodation cases and ensure consistency and fairness in decision-making.
• Collaborate with managers and employees to identify and implement reasonable accommodations to facilitate employees' return to work in compliance with ADA regulations.
• Maintain accurate and confidential records of all ADA leave requests, accommodations, and communications in compliance with legal requirements and company policies.
• Responsible for state disability forms, when applicable
• Hold monthly divisional calls with HR Business Partners to review open and pending leaves
• Bi-weekly audits of file feeds, leave status, and payments

Knowledge, Skills, and Abilities:

• Maintain up-to-date knowledge of all applicable leave and accommodation laws including FMLA, ADA and related state and local laws.
• Knowledge of team member benefits as they relate to leaves of absence, including short/long term disability, COBRA, state disability and other applicable laws.
• Excellent customer service and conflict resolution skills, able to interact with team members at all levels,
• Maintain strict confidentiality and adhere to a high standard of professional conduct.
• Ability to maintain a high level of organization, prioritize tasks efficiently and effectively.

Qualifications:

• Education: Bachelor’s degree preferred (or equivalent education and experience)
• Experience: 3 years of relevant work experience in leave of absence administration in large organization (preferably multi-unit). CLMS certification preferred but not required.
• Proficient in Spanish for both written and verbal communication

Avant is an Equal Opportunity Employer.

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