Homeoffice Sales Coordinator bei Verve

About Verve

At Verve, we’re expanding what’s possible in modern research.

We fuse Human, Cultural, and Artificial Intelligence to help some of the world’s most iconic brands – Samsung, Unilever, Mars Petcare, Shell, and more – make faster, smarter decisions. From brand innovation to strategic foresight; our work spans categories, continents, and cutting-edge technology.

We’re known not just for the quality of our insight, but for how we get there: rigorous thinking, AI innovation, and a human-first approach that keeps real people at the heart.

While our consultants and strategists drive the thinking, it’s our systems, processes, and people behind the scenes who keep everything moving – and that’s where this role comes in.

We’re a hybrid team of 100+ across the UK, Europe, North America and beyond. This full-time, permanent role is based in South Africa and fully remote. You’ll report into a local line manager and work in close partnership with our UK commercial team. You’ll join a culture that values curiosity, collaboration, and ambition – where even small operational wins build big momentum.

About the role

We’re looking for a sharp, organised, proactive Sales Coordinator to take ownership of how our commercial pipeline is run, maintained, and made smarter – so we can convert more opportunities, faster.

You’ll bring structure and follow-through to New Business: making sure meetings lead to actions, deals are tracked and moved forward, and the team is working from clean, reliable data. It’s an operational role with commercial edge – part administrator, part process improver, part driver of momentum.

It’s a great fit for someone who loves detail, enjoys making systems run smoothly behind the scenes, and gets satisfaction from helping a fast-paced team operate at their best.

Specific responsibilities:

Weekly NBD Coordination: Own and prep the weekly check-in

• Build the agenda around deal status, blockers, and reporting needs
• Keep the team accountable for updates and pipeline hygiene
• Make sure actions and follow-ups are captured in the CRM sales tool

Pipeline Management & Deal Hygiene: Keep the pipeline clean, accurate, and moving

• Audit open deals weekly – flag inactivity, stalled stages, or missing info
• Ensure meetings are logged and tied to the right deals
• Maintain clear, consistent tagging (e.g. sector, use case, product type)
• Archive or update stale deals

Meeting Notes & Data Capture: Turn meetings into momentum

• Review meeting recordings and summarise directly into our CRM sales tool
• Capture client intent, outcomes, and next steps – relieving deal owners of admin
• Book, log and manage meetings via lead gen partners

Reporting & Insights: Keep performance visible and useful

• Manage reporting on key performance metrics
• Flag trends or red flags like dips in conversion or engagement

System & Process Improvements: Own and improve how things work

• Maintain backend workflows, automations, and inputs
• QA new tags, fields, dashboards
• Keep procedure docs and how-to guides up to date
• Support lead segmentation and handoff for marketing outreach

About you

You thrive on clarity, order, and making things run smoothly – especially when it comes to keeping people and processes on track.

You don’t need a research background, however experience managing pipelines or CRMs is beneficial. What matters most is that you bring strong administrative capabilities, a keen eye for detail, and a process-driven mindset.

You’re comfortable following up with senior stakeholders and holding others to account. You do this respectfully – staying persistent without overstepping. You take initiative, follow process, and get things done without needing to be asked twice.

You’ll bring:

• Strong organisational skills and sharp attention to detail
• A calm, methodical approach to keeping things updated and on time
• Confidence to follow up, chase, and challenge in order to progress deals
• Hands-on CRM experience (specifically HubSpot) and understanding of how sales pipelines work is a bonus 
• A process mindset and an eye for improvement
• The maturity to work well with different personalities and styles
• A proactive, team-first attitude

What we offer

• Competitive pay, based on experience and fit
• A collaborative, friendly culture – with a globally connected team
• The chance to shape how we run our pipeline, processes, and CRM
• Fully remote working, with local support and close integration into UK-based teams
• Exposure to a progressive, AI-enabled business that’s redefining how insight gets done

If this sounds like a role where you’d thrive, we’d love to hear from you. Please send your CV and a short note on why this feels like the right fit.