Hybrid Accounts Receivable Co-Ordinator bei Bright Horizons

Accounts Receivable Coordinator

Full Time – 12-month FTC / 37.50 Hours per week / Monday to Friday

Hybrid – Requirement to work in the Northampton office each week

Salary From: £24k

Experience in a similar role is needed for this role.

Closing Date: 8th August 2025

Purpose of Role:

The primary purpose of the role is the timely processing and allocation of all types of receipts to the correct ledgers; provide excellent customer service when dealing with parent, client and nursery queries;  ensure all customer accounts are up to date and accurate and any overdue balances are actively pursued for settlement 

Key Tasks and Responsibilities:

• Accurate processing of receipts 

• Maintenance of customer accounts 

• Manage customer queries in a timely and professional manner

• Actively manage overdue balances for both parent and client accounts

• Preparation of bank reconciliations in accordance with month end timetable

What We Can Offer You:

Our benefits include, but are not limited to:

• Flexible working and holiday entitlements

• 40% discounted childcare

• Annual awards gala

• Fantastic range of discounts on high street retailers, grocery stores, cinema tickets, holidays and more

• Wide range of wellbeing resources, supporting our teams for the ups and downs of daily life

Why Bright Horizons?

We are driven by our HEART values (Honesty, Excellence, Accountability, Respect, and Teamwork). If your values align, you’d be a great fit to join one of our 300 nurseries across the UK. We’ve also been voted Great Place to Work every year since 2006 - as well achieving Great Place for Wellbeing, Women, and Development.

Did you know, Bright Horizons Foundation for Children charity has been established since 2005 supporting the lives of thousands of children and families in crisis, across almost 100 locations? Each Bright Horizons colleague is entitled to a paid volunteer day every year!

Responsible For:

• Ensuring the timely processing of all types of receipts to the Accounts receivable system and financial ledger

• Ensuring the correct, timely allocation of all types of receipts to the correct parent ledger 

• Proactively following up on unidentified items and ensure that the ledger is updated appropriately.

• Preparing bank reconciliations monthly in accordance with the month end timetable.   Resolving reconciling items to ensure cleared in a timely manner.

• Liaising with Parents, and operational teams to deal with any issues, disputes, complaints, or queries always providing excellent customer service

• Reviewing and processing parent refunds ensuring that they are accurate and appropriately approved

• Supporting monthly invoicing and respond to direct debit queries timely to ensure they are accurate and complete before submission and collection

• Assisting with monthly Direct Debit amendments, ensuring that all adjustments are accurate, auditable, and submitted in a timely manner

• Actively chase outstanding account balances to ensure that they brought up to date on both parent and client accounts.

• Escalating uncollectable accounts to the Accounts Receivable supervisor and recommending transfer to 3rd Party collectors

• Liaising with 3rd party collectors to support query resolution and agree settlement 

• Ensuring financial controls are adhered to and any discrepancies are escalated to the Accounts Receivable Supervisor

• Provide support to all members of the team where needed

• Perform other tasks as required

Essential Experience:

• Minimum of 2 years’ experience working within a busy Accounts Receivable Team 

• Previous experience within a customer service/credit control role

• Excellent written and verbal communication

• Preparing Bank and account reconciliations

• Detail oriented and solid understanding of general accounting procedures 

• Used to working under pressure and in a fast-paced environment

Experience Desirable:

• Knowledge of People Soft is helpful but not essential.

• Intermediate Excel skills would be helpful but not essential

Qualifications

• GCSE Maths and English

Bright Horizons are committed to creating inclusive environments where everyone has a sense of belonging and has the opportunity to contribute and thrive in meaningful and impactful ways. We are an inclusive employer and welcome people from all ages and backgrounds to apply. We will consider reasonable adjustments required by applicants. Please note, due to our sector all roles are subject to an Enhanced DBS.

We look forward to receiving your application!

If you experience any problems, please email [email protected] and we will be happy to help.