Hybrid Senior Manager, Program Management bei Caliber Collision

Service Center

Job Summary

The Senior Program Manager within the Project Management Office (PMO) plays a critical leadership role in driving high-impact, cross-functional programs that align with organizational strategy. This individual manages multiple large-scale projects and complex programs, ensures governance adherence, and mentors project and program managers. The role demands strategic insight, execution discipline, and the ability to influence at all levels of the organization..

Role and Responsibilities

• Lead and manage strategic programs from initiation through delivery, ensuring alignment with business goals, scope, timeline, and budget.
• Partner with senior leadership to define program objectives, success criteria, and key milestones.
• Oversee program interdependencies, risks, and resource allocation across multiple project streams.
• Establish and reinforce PMO methodologies, governance standards, and performance metrics.
• Mentor and coach project managers, ensuring delivery excellence and professional growth.
• Provide executive-level reporting on program health, risks, outcomes, and value realization.
• Foster a culture of continuous improvement, collaboration, and accountability within the PMO.
• Drive change management strategies to support successful adoption and sustainment of program outcomes.
• Collaborates with leaders, stakeholders, and cross-functional partners to drive initiatives, resolve challenges, and advance business priorities.
• Drives excellence and impactful results, adapting to change, tracking performance, and recommending improvements.
• Takes ownership and upholds company values, holding self and others accountable while balancing risks to drive success.
• Builds strong customer relationships, exceeding expectations and ensuring long-term satisfaction.
• Takes on additional responsibilities as needed to support team and organizational goals.

Qualifications and requirements

• Bachelor’s degree in Business, Management, Computer Science, Engineering, or a related field (Master’s preferred).
• 10+ years of project and program management experience, including at least 5 years managing enterprise-wide programs.

• Experience with Agile, Waterfall, and hybrid project delivery models.
• Background in business transformation, M&A integration, or digital strategy execution.
• Strong communication and facilitation skills, including experience with executive presentations.
• Familiarity with portfolio management software and reporting dashboards.
• Experience in a formal PMO environment with governance and portfolio oversight responsibilities.
• Industry-recognized certifications such as PMP, PgMP, PMI-ACP, or SAFe.
• Proven ability to lead through influence and manage stakeholders across multiple levels and functions.
• Strong financial and risk management skills with the ability to manage multi-million-dollar budgets.
• Expertise with project management tools (e.g., MS Project, Smartsheet, Clarity, JIRA, Asana or similar).
• Strong communicator with the ability to influence and align stakeholders across teams and leadership levels.
• Solid understanding of industry trends, market dynamics, and competitive factors relevant to the function.
• Proven ability to execute strategic initiatives, manage complexity, and support organizational change.
• Skilled in developing teams, coaching talent, and fostering accountability.
• Capable of assessing risks and using data-driven insights to inform decision-making.
• Experienced in cross-functional collaboration to drive process improvements and business outcomes.