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Description

HOURS SCHEDULED: Monday through Friday 2-5 PM

With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. At QualDerm, we are united in our purpose: to educate, protect, and care for your skin. We strive to provide the very best in comprehensive skin care to help you achieve a confident, healthier, and more beautiful you!

Job Summary:

The Variable Part-Time Front Office Receptionist is responsible for facilitating smooth operations at our front desk and ensuring an excellent experience for our patients. This role requires handling patient registration, managing administrative tasks, and providing exceptional customer service in a fast-paced environment. The ideal candidate will be detail-oriented, friendly, and efficient in their work.

Essential Duties and Responsibilities:

• Greet patients and visitors promptly and professionally, both in person and on the phone.
• Manage patient check-in and check-out processes, ensuring accuracy in patient records.
• Collect patient information, insurance details, and verify eligibility.
• Schedule, reschedule, and confirm patient appointments as needed.
• Maintain a clean and organized reception area in line with office policies.
• Respond to patient inquiries and address any concerns or issues that arise.
• Assist in processing payments and maintaining an accurate financial record.
• Support clinical staff and other administrative functions as required.
• Collaborate with the team to enhance overall patient experience and satisfaction.

Requirements

Minimum Qualifications:

• High School Diploma required; Associate's Degree preferred
• 1-2 years of experience in a customer-facing role, preferably in a healthcare setting
• Strong communication and interpersonal skills
• Proficiency in using medical software and Microsoft Office Suite

Benefits

Benefits of Joining QualDerm Partners:

• Competitive Pay
• 401(k) - The company match is 100% of the first 3%; and 50% of the next 2%; immediately vested
• Employee Referral Bonus Program

QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.