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Description

HLG is dedicated to making a difference in the lives of people who have been injured or disabled. What we do every day, with each individual client, positively impacts them as they face some of their most difficult times. Making a difference is what drives every member of this team, and it makes us one of the preeminent firms in our industry.

We are a committed and cohesive group of professionals. We are growing fast and looking for people who aren’t afraid of a challenge nor of going the extra mile – because our clients deserve it. If you’re looking for more than a daily grind where what you do matters, we’re looking for you.

Currently, we are looking to add a Legal Assistant to our Claims Verification team to assist the Attorney to evaluate and develop less established pre-litigation cases. We have amazing training and support, so while legal experience is preferred, it is not required.

Some of the key responsibilities include but are not limited to:

• Be the voice and face of the firm, interacting with our clients and other parties daily.
• Serve as the client's primary point of contact.
• Collaborate with the Attorney to identify potential avenues to build out individual cases.
• Contact the authorities, medical facilities, and insurance companies to verify and collect needed information surrounding cases.
• Make regular status calls to the client with the goal of checking on their treatment status and/or updating them on the case.
• Ensure timely and appropriate progression of the client's case by setting deadline reminders, collecting the necessary evidence for the case, and collaborating with the appropriate team if a case is deemed appropriate to transfer.
• Notifying the attorney of any case-related developments or problems.
• Keeping detailed and accurate notes of all case-related interactions and tasks in the client management system.

Requirements

OUR IDEAL CANDIDATE DEMONSTRATES OUR "EPIC" CORE VALUES

• Displays Excellence by being growth-minded, being adaptable, and always striving for greatness.
• Shows Passion, care, and devotion to each client (and team member) they come in contact with daily.
• Wants to Impact their community, feeling personal fulfillment by having an indisputable effect on others.
• Shows Courage and initiative to overcome the unknown.

REQUIRED COMPETENCIES

• Strong verbal and written communication skills.
• Pleasant and caring.
• Professional phone voice.
• Strong active-listening skills.
• Strong computer skills and efficient in Microsoft Office.
• Must possess and demonstrate an understanding of acceptable professional etiquette.
• Able to think quickly and respond appropriately to unexpected situations.
• Able to multi-task in a fast paced environment.
• Impeccable attendance and punctuality.

EDUCATIONAL/EXPERIENCE REQUIREMENTS

• High School Diploma or GED and/or 1 year of Legal Assistant experience.