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About the Department

The Director, Information Technology, functions as the academic administrator for the information technology program by providing accessible, quality learning experiences within the classroom, laboratory, and/or distance learning settings; facilitates the learning process to help students be successful; provides accurate, quality academic and career advisement for students; seeks professional development opportunities to implement best practices in teaching within discipline area; maintains office hours according to institutional policy; completes required course assessments and documentation in an accurate and timely manner; attends college meetings, student activities, institutional functions; and contributes to the development of curriculum courses and programs; collaborates with workforce partners to ensure that the program is meeting the needs of business and industry; and partners with other areas of the college to deliver customized training courses as needed.

Position Duties

Essential responsibilities and other duties may include, but are not limited to, the following:

Essential Functions:

• Plans and delivers accessible, quality instruction that enhances student learning and ensures students’ understanding of course outcomes.
• Instructs 15-22 contact hours, in either curriculum, non-curriculum, or business and industry, each week, or teaches a reduced teaching load recommended by the Dean and approved by the Vice President of Instruction; prepares objectives, assignments, assessments, instructional and supplemental materials, grading standards, and attendance policies in accordance to college and department policies; develops course syllabi to be distributed; keeps online courses regularly updated; and begins and ends courses as scheduled.
• Ensures the classroom environment (seated, online, or hybrid) is appropriate for all student learners. 
• Ensures availability for all students, in the classroom and through distance learning, by maintaining established office hours, offering availability by appointment, and by responding to electronic communication in an appropriate, timely manner. 
• Maintains and completes accurate records of student attendance and grades as indicated by institutional policy and submits all final reports in an accurate and timely manner.
• Remains knowledgeable with the program and/or transfer requirements to deliver accurate, quality academic and career advising and assists with development of transfer pathways, as needed. 
• Develops new courses and/or revises course content and outcomes in the area as needed; recommends appropriate course textbooks, supplies, software, and equipment.
• Creates the program’s course sequence, develops the program’s course schedule with input from faculty, and assigns teaching workloads for faculty.
• Participates in institutional effectiveness processes, including managing program review, assessing course outcomes, developing the division’s plans of action, and assisting with grants, as needed.
• Manages the assigned departmental budget; assists in planning future resources for equipment, materials, and supplies; recommends staffing needs.
• Manages grant funded initiatives, prepares documentation and communicates with the College's grant personnel and grant representatives. 
• Executes grant requirements. 
• Mentors and evaluates full-time and part-time faculty to ensure quality instruction, assisting with measuring course outcomes, developing outlines and assessments, and completing forms, grades, and attendance reports, if needed.
• Participates in the academic program’s recruitment and retention efforts; reviews and provides recommendations for the program publications, webpage, publicity, and other community relations activities and events.
• Establishes and maintains productive working relationships with faculty, staff, advisory committees, outside agencies, and/or clinical affiliates.
• Collaborates with colleagues to ensure quality instruction and successful implementation of department and division goals, the college’s Strategic Plan, and state-wide initiatives. 
• Supports collaboration with other divisions and departments to align comprehensive credit and non-credit courses and programs where appropriate. 
• Attends workshops, seminars, and conferences; makes presentations to outside agencies as a representative of the college; researches and implements best practices in teaching in the assigned area of study; participates in twenty hours of professional development activities, including required employee training offered by the college.
• Actively supports the college’s retention, progression, and completion initiatives, leading to all student learners’ success.
• Supports the college’s mission, vision, and core values by adhering to all policies, procedures, and faculty guidelines.

Marginal Functions: 

• Serves on standing and ad hoc committees and focus groups; researches and develops recommendations related to academic and instructional programs; maintains contacts with business, industry, and professional organizations to keep instructional programs current.
• Participates in the development and delivery of public information efforts; supports college functions and cultural activities.
• Assists with inventory of programmatic equipment; assumes responsibility for labs and other facilities designated primarily for the assigned program.
• Perform other duties as assigned.

This position description covers the essential functions and duties associated with this position. The President or appropriate supervisory personnel may assign additional responsibilities. The college reserves the right to alter duties, responsibilities, conditions, working hours, and job title with or without notice. 

Minimum Qualifications

Knowledge of:

• Principles and procedures of record keeping.
• Principles and techniques involved in assessment.
• Safe work practices and procedures.
• Operational characteristics of equipment and tools used in the area of work assigned.
• The mission, goals, and objectives of CCC&TI.
• Current trends, research, and development in the area of assignment.
• Pertinent federal, state, and local laws, codes, and regulations. 

Ability to: 

• Interpret and apply college and assigned division goals, objectives, policies, procedures, rules, and regulations.
• Contribute to the teaching and learning of mission, goals, and objectives which complement those of the college.
• Interpret and apply Federal, State, and local policies, laws, and regulations.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain productive working relationships with those contacted in the course of work.
• Work independently in the absence of supervision.
• Follow all safety rules and regulations of the department.
• Understand and follow oral and written instructions.

Environmental Conditions:

The program director should have the ability to effectively handle a work environment and conditions which involve an office and classroom workspace, and working closely with others.

The program director must maintain the office and teaching environments by maintaining equipment and supplies, ensuring overall cleanliness, functionality, and conformance to OSHA standards to provide a safe work environment. 

Physical Conditions:

Physical and marginal functions require the ability to maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following; standing, walking or sitting for extended periods, moderate lifting and carrying, general manual dexterity, operating assigned equipment, and extended exposure to computer screens.

The program director is required to maintain effective audio-visual discrimination and perception needed for making observations, reading and writing, operating assigned equipment, communicating with others, and handling varied tasks simultaneously.

Additionally, the program director must maintain mental capacity, which permits making sound decisions and using good judgment, demonstrating intellectual capabilities, and evaluating the effectiveness of programs and personnel.

Scheduling Conditions:

This is a full-time, 12-month position. This 36-hour per week position requires the instructor to be on campus or at an approved alternate location for at least 27 hours per week, Monday through Friday, and allows flexible scheduling for the remaining nine hours. Additionally, in-person office hours must be held on at least four individual days per week.

Traveling Conditions:

Local travel between the Caldwell campus, Watauga campus, or any off-campus sites may be needed. Out of state travel is limited, but may be required for training and conferences.

Other Qualifications

Training:

An associate degree from a regionally accredited college or university in Information Technology, or a related field, plus a third-party, industry-recognized certification such as CCNA, CompTIA Security+, CISSP, EC-Council CDN, EC-Council CEH, CWNP CWT, or Red Hat is required. 

A bachelor's degree from a regionally accredited college or university in Information Technology, or a related field is preferred. 

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Experience:

At least five years of relevant postsecondary teaching and/or industry work experience is required. 

Leadership experience in an Information Technology program and/or CAE accreditation experience is preferred.