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Senior Lead Engineer - R01570689 na Brillio-2

Brillio-2 · Mumbai, Índia · Hybrid

DevOps Automation Tools

Cloud

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Description

Senior Lead Engineer

Job requirements

Experience Range: With at least 5 years of hands-on experience in Salesforce solution design and implementation, including significant expertise in Sales Cloud and related Salesforce technologies, up to 8 years total. Key Responsibilities:
  • Design and implement scalable Salesforce Sales Cloud solutions that meet business requirements and adhere to industry best practices.
  • Lead customization and configuration efforts across Salesforce Sales, Service, and Experience Clouds to optimize sales processes, territory planning, and opportunity management, delivering measurable improvements in efficiency.
  • Develop and maintain Apex classes, triggers, and Lightning Web Components (LWC), as well as custom agents, to extend Salesforce platform functionality.
  • Integrate Salesforce with external platforms such as Genesys and Data Cloud, ensuring seamless data flow and robust system interoperability.
  • Drive adoption and integration of AI technologies, including OpenAI APIs, to enhance automation, insights, and agent productivity within Salesforce.
  • Oversee territory planning, sales automation, and forecast management using advanced Salesforce features, ensuring accurate and timely reporting.
  • Collaborate with cross-functional teams to gather requirements, resolve technical issues, and deliver end-to-end Salesforce solutions.
  • Maintain high-quality technical documentation and mentor junior engineers on Salesforce best practices and emerging technologies.
    • Required Skills:
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Salesforce Experience Cloud
  • Salesforce Platform customization and configuration
  • Apex programming
  • Lightning Web Components (LWC)
  • Agentforce development
  • Custom agent frameworks on Salesforce
  • Salesforce Data Cloud integration
  • Genesys integration with Salesforce
  • OpenAI API integration with Salesforce
    • Preferred Skills:
  • Salesforce Certified Application Architect or System Architect
  • Expertise with Salesforce Data Cloud advanced features
  • Hands-on experience with Salesforce DevOps tools and CI/CD pipelines
  • Knowledge of advanced sales analytics and reporting in Salesforce
  • Familiarity with multi-cloud Salesforce implementations
  • Experience with custom agent frameworks beyond Agentforce
    • Desired Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a closely related discipline
  • Salesforce Certified Platform Developer I or II
  • Salesforce Certified Sales Cloud Consultant
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