- Escritório em Chicago
Be Part of Our Next Chapter
For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started!
We’re a global technology company focused on creating dynamic, smart, personalized and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. (For example: If you’ve ordered in-store or in the drive-thru at McDonald’s somewhere in the world in the last few years, chances are you’ve interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia.
Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving. Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences.
The purpose of the Senior Salesforce Developer role in the Business Applications Team is to lead the design, development, and optimization of complex Salesforce solutions that support strategic business objectives and enterprise-scale integrations. The role oversees the technical architecture, ensures adherence to Salesforce platform limits and security standards, and provides technical mentorship to junior developers. The Senior Salesforce Developer translates advanced business requirements into scalable, maintainable, and high-performing solutions using Apex, Visualforce, Lightning Web Components, and system APIs, while driving alignment with enterprise architecture and governance frameworks.
Responsibilities
- Delivery of scalable, secure, and high-performing Salesforce solutions that directly enable business process efficiency and operational agility.
- Reduce system defects and rework through consistent enforcement of secure coding, architectural standards, and automated quality controls.
- Improve business responsiveness through the timely implementation of new Salesforce capabilities that align with enterprise priorities and platform best practices.
- Enhance data integrity and accessibility across business systems through reliable and performant integrations between Salesforce and external platforms.
- Increase release stability and deployment velocity through the adoption of automated CI/CD pipelines, version control, and rigorous test automation.
- Strengthen technical governance through consistent code reviews, adherence to platform limits, and compliance with organizational security and compliance policies.
- Reduce dependency on external vendors by building internal Salesforce technical capability and mentoring junior developers toward autonomous delivery.
- Improve cross-functional collaboration and decision-making by ensuring Salesforce solutions are designed with transparency, maintainability, and business scalability in mind.
- Optimize system performance and user experience through proactive monitoring, refactoring, and continuous improvement of Salesforce implementations.
- Sustain alignment of Salesforce solutions with long-term enterprise architecture, ensuring platform stability, future readiness, and measurable business value.
Capabilities
- Technical Acumen
- Demonstrates deep command of Salesforce development, including Apex, Lightning Web Components, Visualforce, and API integration. Designs solutions that optimize platform performance, scalability, and maintainability.
- Solution Architecture Thinking
- Applies structured architectural principles to ensure designs align with enterprise standards, security frameworks, and Salesforce best practices. Balances short-term delivery with long-term system sustainability.
- Secure and Compliant Development
- Applies secure coding standards, enforces data privacy principles, and ensures all solutions meet organizational and platform-level compliance obligations.
- Continuous Improvement Orientation
- Proactively identifies technical debt, system inefficiencies, and enhancement opportunities, leading structured remediation and optimization efforts.
- Delivery Accountability
- Owns full lifecycle delivery of Salesforce solutions from design through release. Maintains high accuracy in estimation, delivery timelines, and post-deployment stability.
- Analytical and Diagnostic Capability
- Diagnoses issues rapidly through data-driven methods, tracing root causes and implementing sustainable fixes that prevent recurrence.
- Technical Leadership and Mentorship
- Guides and develops junior developers through code reviews, pair programming, and structured learning. Reinforces coding discipline and engineering standards across the team.
- Adaptability and Platform Agility
- Responds effectively to evolving Salesforce platform releases, architectural shifts, and changing business requirements without disrupting delivery cadence.
- Quality and Governance Discipline
- Maintains strong adherence to version control, peer review, CI/CD, and automated testing processes. Ensures all deliverables pass defined quality gates before release.
- Strategic Business Awareness
- Understands how Salesforce capabilities drive business objectives. Aligns technical decisions with measurable business outcomes and operational efficiencies.
Qualifications
- Education & Certification:
- Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related technical discipline.
- Salesforce Platform Developer II certification required: Platform Developer I certification mandatory as baseline.
- Salesforce Application Architect or System Architect certification strongly preferred.
- Additional Salesforce credentials (e.g., Integration Architect, Data Architecture and Management Designer) are advantageous.
- Agile or DevOps certification (e.g., Scrum Master, Salesforce DevOps Center Practitioner) desirable
- Professional Experience Requirements:
- Minimum of 5–8 years of hands-on Salesforce development experience, including Apex, Visualforce, Lightning Web Components (LWC), and SOQL/SOSL.
- Proven track record of architecting and delivering enterprise-grade Salesforce implementations across multiple clouds (Sales Cloud, Service Cloud, Experience Cloud, or equivalent).
- Demonstrated experience integrating Salesforce with external systems using REST, SOAP, MuleSoft, or other middleware platforms.
- Practical experience managing CI/CD pipelines using Salesforce DX, Git, and automation tools such as Jenkins, Copado, or Gearset.
- Experience implementing test-driven development (TDD) practices, unit testing, and maintaining code coverage thresholds.
- Strong understanding of Salesforce data modeling, sharing rules, security models, and governor limits.
- Experience in enterprise-scale environments with complex data, process, and compliance requirements.
- Prior leadership or mentorship experience within a technical development team.
- Exposure to API management, identity and access management (IAM), and secure coding principles in cloud environments.
- Demonstrated ability to collaborate across business, architecture, and operations teams to translate requirements into scalable technical solutions.
About Coates
We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent.
Together, we are creators, allowing us to make our purpose a reality – to create immersive brand experiences for everyone.
Join a Crew that Cares
Be part of a global team of talented, ambitious, creative people that value integrity, individuality and inclusivity. (Ask us about our Equality + Empowerment Initiatives).
The benefits include an annual market competitive bonus program and our “Thrive Program” which includes a suite of flexible work options because we’re strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions), a Global Wellness paid day off to recharge as well as a “Give Back Day” to allow our Crew an opportunity to make an impact in the community.
Be inspired To Be More
We skip the red tape and aim to always stay nimble. We’re proud of where we’ve been and are energized by where we’re going. We encourage ideas and perspectives because we know the more we have, the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what we’ve accomplished, but know the best is yet to come.
Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law).
Fraud Alert: Employment Scam Advisory
It has come to our attention that unauthorised individuals are impersonating our company and reaching out to job seekers through fraudulent emails, falsely claiming to represent Coates. These emails often request personal information and appear to come from domains that are not affiliated with our organisation, such as coatesgroupcareer.com.
We take this matter very seriously. Coates has reported these incidents to law enforcement and is cooperating with the ongoing investigation. We are committed to protecting the integrity of our recruitment process and the privacy of our applicants.
Please be advised of the following:
- Coates does not operate or communicate through any domain resembling "@coatesgroupcareer.com"
- We do not contact employment candidates via email to solicit personal or financial information
- All applications for employment must be submitted through our official website https://coatesgroup.com/careers or directly through our LinkedIn profile: Coates Group
- All emails from us will come from our official domain, which is [at]coatesgroup[dot]com or via our Applicant - Tracking System (ATS) email address, which is no-reply[at]hire.lever[dot]co
If you receive any suspicious communications purporting to be from Coates, we urge you not to respond, do not click any links, and do not provide any personal information. Your safety and trust are of the utmost importance to us. Thank you for your vigilance.
