IT COORDINATOR na undefined

Summary  

Under general direction, performs basic and advanced computer related duties such as analyzes, troubleshoots, and resolves technical operational problems, installs, and maintains hardware, peripheral equipment and software; assists in the review and/or preparation of user's procedures and documentation; provides informal and formal training to users on system implementation and operations; performs other related duties as assigned by Supervisor.

Essential Duties and Responsibilities 

Responsibilities of this position include, but are not limited to, the following:

• Develop Azure Synapse Environment
• Develop enterprise data warehouse
• Localize Core Data Sources to End Users
• Automate data queries
• Monitor cyber security threats to ensure security and privacy of networks and computer systems
• End-user support (including)
  1. Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
  2. Provide orientation and guidance to users on how to operate new software and computer equipment
  3. Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
  4. Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
  5. Install and configure appropriate software and functions according to specifications
  6. Develop and maintain local networks in ways that optimize performance
  7. Organize and schedule upgrades and maintenance without deterring others from completing their work
  8. Maintain records/logs of repairs and fixes and maintenance schedule
  9. Identify computer or network equipment shortages and place orders
  10. All other duties as assigned

Supervisory Responsibilities

• N/A

Qualifications / Experience / Education

• Agree to NETFORM Employee Handbook
• Pass pre-employment screening (e.g. drug test, background check)
• Excellent verbal and written communication skills
• Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning
• Excellent diagnostic and problem solving skills
• Outstanding organizational and time-management skills, with the ability to prioritize work in a high-pressure environment
• Be prompt, directed, reliable, self-motivated and highly dependable 
• Keen attention to detail
• Experience working in a team-oriented, collaborative environment
• Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
• Bachelors Degree in Computer Science or related field preferred
• 2 to 4 year work experience in related field required
• In depth understanding of diverse computer systems and networks
• Good knowledge of internet security and data privacy principles
• Previous high-volume manufacturing / automotive experience preferred