Phlebotomy Student Externship na Lyon-Martin Community Health Services

Job Title: Phlebotomy Student Externship 
Hours: 4-8 hrs/week, one day per week
In Person vs. Remote: 100% In Person  
Primary Location: Lyon-Martin Community Health Services
Address: 1735 Mission Street San Francisco, CA 94103  
Reports To: Phlebotomist, Externship Lead

Organization Mission 

The mission of Lyon-Martin Community Health Services is to provide high quality, compassionate and trauma-informed medical, gynecological, and mental health care services to trans, non-binary, gender non-conforming, and intersex communities and cis-gender women with specific sensitivity to LGBQ sexual orientation, disability, size, race, ethnicity, and language, regardless of immigration status or ability to pay.   

We aim to address and eliminate health inequities for our communities by rooting our clinical practice in core foundational intersectional frameworks of anti-racism, self-determination, harm reduction, and reproductive and disability justice. As a community clinic, we believe our communities are best served by and for us; that’s why community outreach, engagement, and leadership development are central to our mission of community care and mutual aid. Lastly, we commit to increasing access to culturally responsive care beyond our walls through provider training and education, and policy advocacy. 

Job Summary 

A Phlebotomy Externship involves supervised practical experience in a field setting, allowing students to apply their knowledge and skills in a laboratory under the guidance of a qualified professional. This experience aims to provide real-world exposure and enhance clinical skills in areas like successful venipunctures, and patient communication.  At Lyon-Martin, you will be working in a clinic that provides gender affirming health care services, and the focus of this externship will be providing gender affirming health care for our patients.  

Here's a more detailed look at what to expect in a phlebotomy externship: 

Key Responsibilities 

Observation and gradual participation: Begin by observing a licensed CPTI, CPTII, or medical provider

Data collection & Documentation: Maintain accurate and timely documentation, including SOAP notes and progress reports.

Professional Conduct: HIPAA regulations, and Lyon Martin Community Agreements; Demonstrate punctuality and respectful communication. 

Self- Reflection and Feedback: Engage in regular self- assessment and constructive feedback; Set personal goals for growth and track progress throughout the externship. 

Collaboration: Work closely with supervisors and other professionals on the team; Communicate effectively across disciplines to support client outcomes.  

Cultural and Linguistic Sensitivity, Harm-reduction: Demonstrate awareness and respect for diverse cultural backgrounds, communication styles, racial, ethnic and cultural backgrounds and economic statuses. 

Communication & Collaboration: Collaborate patient care with other healthcare professionals within the clinic.  

Professional Development: Participate in supervision meetings, attend workshops or seminars, and seek opportunities for professional growth and development.  

Patient Interaction: Provide patient-centered care, establish rapport, and create a positive and supportive therapeutic environment.  

Requirements

• Enrollment in a Graduate Program:Externships are typically part of the curriculum for students pursuing aCPTI certification
• Academic Performance:Strong academic standing anddemonstratedability to learn and apply knowledge.
• Communication Skills:Excellent verbal and written communication skills to effectively interact with patients, families, and other professionals.
• Professionalism:Commitment to ethical behavior, confidentiality, and adherence to professional standards.

Competencies

Communication: Communicates clearly, concise and thoughtfully, in both written and verbal formats; uses appropriate visual aids to illustrate key points and enhance understanding; responds promptly and effectively to messages. Effective listener; Strives to understand the viewpoints of others. 

Reliability: Accountable; maintains focus; punctual; good attendance record; meets deadlines. 

Time Management: Organizes and establishes priorities; gets the job done in a timely manner. 

Customer Service: Persists in efforts to solve issues even when faced with internal barriers; takes personal responsibility for customer service outcomes; responds quickly and effectively to requests for assistance and support whether internal or external. 

Computer Literacy: Skilled computer-based work tasks; uses technology to enhance job performance.  

Teamwork: Accountable to team; participates effectively in group- and teamwork; collaborates positively with other team members; giving and accepting constructive criticism. 

Tolerance for Stress, Ambiguity, and Change: Maintains composure even while under great pressure; handles complex problems and change with minimal supervision; demonstrates flexibility and versatility in achieving key goals and priorities. 

Attention to Detail: Strives to eliminate errors; makes accurate work a priority; seeks opportunities to improve performance. 

Decision Making: Collects, organizes, and analyzes information before making decisions. Takes a thoughtful approach when considering options; may seek supervision and/or input from others. 

Integrity and Ethics: Actively models the highest ethical standards; is honest and accountable; maintains confidentiality and appropriate boundaries at all times; handles sensitive information and issues with discretion and tact.  

Relationship Orientation: Establishes rapport easily with others; listens attentively to others' perspectives; uses good judgment when sharing information and maintaining confidentiality; appropriately expresses empathy. 

Presentation Skills: Adapts presentation techniques to fit audience level and technical needs; develops and delivers communications that have clarity and impact; conveys confidence, presence, and professionalism; uses appropriate visual aids to illustrate key points and enhance learning. 

Interpersonal Skills: Uses active listening and discussion skills to identify issues, ensure understanding, and facilitate problem solving; works cooperatively with diverse groups; deals with others in a pleasant and professional manner; accurately assesses verbal and non-verbal cues. 

Accountability: Makes and meets commitments; accepts responsibility for behavior and outcomes. 

Follow Through: Monitors status of projects and tasks; thoroughly deals with project details; delivers clear, accurate depiction of status. 

Cultural Sensitivity: Ability to work with a diverse population while withholding judgment. Willingly open to learn and understand different perspectives. 

Education, Knowledge, Skills

Education/Licensure:  

• Phlebotomy Technician (CPT1) students who have successfully completed their National Certification,Certified Phlebotomy Technician (CPT-1) license exams.All students are required to complete 40 hours and 50 successful venipunctures at one clinical site.

Required: 

• Culturally sensitive/humble and able to work with a diverse population.Interest in or ability to work with high acuity patient population
• Experience working with lesbian, bisexual, transgender, non-binary, gender non-conforming, and intersex clients.
• Experience working with populations with varying disabilities, racial,ethnicand culturalbackgroundsand economic statuses.
• Experience working with clients who do sex work, those experiencing homelessness, people who have challenges with mental illness and/or are using substances, those of with a history of incarceration, people of varying ages. 

Preferred: 

• Bilingual in English & Spanish or other non-English language.

Application Instructions: Applicants should apply directly via ADP.  Once the initial application is completed, an email with be sent with instructions for uploading the following required documents:

1. A completed Clinical Rotation & Externship Application Form (Attached)
2. Personal Statement (~500 words) describing your motivations for applying for Lyon-Martin’s clinical rotation or externship program.
3. Current CV/Resume
4. Letter of Good Standing from school/program/affiliated institution
5. Letter of Support from clinical professor or clinical supervisor
6. Proof of immunizations (including TB, COVID-19, Hep A, Hep B, TDAP, MMR, Varicella)
7. Copy of CPR/BLS certification
8. Proof of malpractice/liability coverage
9. Picture for Badge
10. Licenses (if applicable)
11. Institution’s MOU or Rotation Agreement Template (if applicable)
12. Institution’s Evaluation Matrix (if applicable)