Hub Leader – Southeast Region, Charlotte, NC-UBS Wealth Advice Center na UBS

Are you passionate about driving growth, enabling collaboration, and ensuring exceptional service for emerging and core affluent clients? Do you thrive in a setting where you can empower others, make impactful decisions, and see your leadership translate into real results?

We are looking for someone who can:

• ensure seamless execution of the client experience for UBS Wealth Advice Center emerging affluent and core affluent clients; the UBS Wealth Advice Center's 250+ Financial Advisors serve ~200,000+ clients with aggregate assets of ~$20Bn
• inspire and guide a team toward achieving shared goals through performance reviews and ongoing feedback
• take accountability for driving and executing various business initiatives that are in line with the WAC’s growth plan
• develop and implement strategies to drive revenue growth across the region
• lead strategic programs that accelerate growth, enhance client experience, and achieve business objectives
• collaborate with our field leaders, strategy teams, and sales and service professionals across the region to ensure our business goals are being met
• identify, assess and mitigate risks while serving as a strong steward of the firm’s risk framework, ensuring all business activities align with UBS’s standards of compliance and control

Charlotte

Full Time

United States - North Carolina

Management and Business Support

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.

We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

The UBS Wealth Advice Center is a UBS branch located in Weehawken, NJ and Charlotte, NC, that is committed to providing advice and guidance to Emerging Affluent and Core Affluent clients through a consistently delivered hybrid digital client experience.

Our team currently serves more than 200,000 clients. Our clients are served over the phone by a team of more than 500 professionals including both Financial Advisors and Client Service Associates who work individually with clients to understand their needs and help them achieve their goals.

As a key member of the leadership team, you’ll be responsible for the Wealth Advice Center Southeast Region including but not limited to the Charlotte, NC Hub and locations in Philadelphia, Nashville, Washington DC, Atlanta, West Palm Beach, Ft. Lauderdale, and Tampa. You will play a vital role in shaping performance, strategy, and culture. You’ll mentor and guide teams to exceed targets, elevate the client experience, and drive strategic initiatives. With a mandate to optimize an already high-performing business model, you’ll deliver insights and innovations that directly support WAC’s ambitious growth and revenue goals.

• ideally, 10+ years of managerial experience or a similar leadership role with proven success
• strong collaborative character and effective communication skills
• SIE, Series 7, 66, and 9/10 licenses are required
• undergraduate degree, MBA preferred
• ability to use data and analytics to measure success, refine strategies, and optimize processes
• experience addressing problems proactively and finding innovative solutions to meet client and business needs
• strong desire to build relationships enhancing an established culture as well as ability to think strategically and articulate thoughts in a clear and professional manner
• proven ability to drive strategy and growth in a financial services environment while also being a mentor and leader with an obsession with quality and an insatiable hunger for success that inspires others
• adaptable and thrives under pressure in demanding corporate settings while being a natural problem-solver who collaborates seamlessly with individuals and teams
• proficient with Microsoft Suite Applications, including Outlook, Word & Excel
• exhibits self-confidence and composure in high-pressure situations and demonstrates a proactive mindset and a strong drive to succeed
• capable of managing projects independently, with a high degree of ownership and responsibility

UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.

We have a presence in all major financial centers in more than 50 countries.