Case Manager (Medicaid) na Pierce County, WA
Pierce County, WA · Tacoma, Estados Unidos Da América · Hybrid
- Professional
- Escritório em Tacoma
About the Department
Position Duties
Why it's a Great Opportunity:
As a seasoned professional familiar with the aging process and service delivery to older and disabled adults, you will manage a caseload assisting clients in the Medicaid program. You will provide assessments of need, authorization, oversight and monitoring of older and disabled client care plans with a laptop in client’s home setting.
You are on the front line of our efforts dedicated to connecting older adults and adults with disabilities with services to help them remain safe and independent at home. Your assistance has a direct impact on our client's quality of life.
Why it's a Great Department:
Pierce County Human Services is the community and human services arm of Pierce County government. It is the largest contributor to Pierce County's safety net providing services and funding to nearly 170 agencies and governmental jurisdictions. The department collaborates with its community partners, including other public and non-profit funders and service providers to understand current and emerging community and human service’s needs. The department strives to create and invest in a comprehensive and integrated regional services system.
Learn more about our department by clicking here.
The Aging and Disability Resources (ADR) Division has strong, committed and passionate leadership. Employees of ADR are talented and diverse speaking 28 languages. We foster collaboration among teams, divisions, departments, and external partners. Our employees are engaged and caring individuals.
How to be Successful in this Role:
We are looking for someone with case management experience who is diligent, detail oriented, and a strong communicator. You will use your exceptional written and verbal communication skills frequently with clients, family members and community providers to ensure services are being provided in accordance with the established care plan. We need someone who is prompt with responses and can act with a sense of urgency as well as work well independently and as part of a team.
Your Future in this Role:
Throughout the onboarding process, you will meet with the Managers, Supervisors, and teams, regularly to discuss expectations, set goals, identify priorities, and gain familiarity with current policies, procedures, and strategic measures. Pierce County offers professional development through the Leadership Certification program, robust online learning, and other training opportunities throughout your career to ensure your success.
Core Daily Responsibilities:
Responsible for assessment, coordination of services and advocacy of older adult and disabled adult clients.
Screen target populations to determine if services are required.
Provide comprehensive assessment to determine any individualized client needs.
Provide formal reassessment at specific intervals to gauge progress and continuing needs. Provide care planning which requires decisions about how the identified needs can be met and make appropriate referrals.
Respond to individuals seeking information and assistance by providing routine information, referral and assistance; direct individuals seeking appropriate crisis interventions.
Develop, implement and monitor service plans through regular contact with clients and service providers; participate in related case staffing.
Monitor both the progress of the client and the adequacy of the services given.
Maintain client files; prepare documentation, correspondence, and client-related materials. Produce accurate information for specialized data requests, reports and reviews; gather information to maintain and update directory information.
Provide coordination of appropriate volunteer services.
Assists in making presentations regarding projects to interested community and professional groups as assigned.
Assess community needs and problems of various client groups.
A classification description with a more detailed list of essential functions that may be performed can be found here.
Minimum Qualifications
- A Bachelor's degree in social work, gerontology, psychology, counseling and guidance, sociology or related field AND
- Two years or more experience providing direct human services, preferably in the area of providing services to senior citizens is required.
- Case Management experience preferred.
- Master’s degree in behavioral health sciences and one year experience in the social services field preferred.
- A valid Washington State driver’s license and reliable transportation is required.
As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed case-by-case and will not necessarily remove an applicant from consideration.
Other Qualifications
To be considered for this opportunity please:
- Complete and submit a detailed online Pierce County Employment Application by selecting "APPLY" above or go to: www.piercecountywa.org/jobs.
- If you have a question about this opportunity, please email the Recruitment Team at [email protected] and specify the Job Number and Title.
- If you do not have internet access, you may visit your local public library or any WorkSource location and use their computers.
- Individuals needing accommodation in the application, testing process or need this job announcement in an alternative format may call Human Resources at (253) 798-7480, at least two days prior to the need.
This is a grant-funded position. Continued employment is contingent upon job performance/evaluation and continued funding of the program.
At Pierce County, diversity, equity, and inclusion means commitment, not a single step. We strive to foster an inclusive environment that supports equitable access to opportunities throughout your career. We want to recruit, develop, and maintain a talented workforce from various backgrounds, cultures, lifestyles, and perspectives, committed to our vision. Employees of the County have local, direct, and visible impact in our diverse community. Will you join us in keeping Pierce County a place people are proud to call home? Candidatar-se agora
