- Professional
- Escritório em Fresno
Description
Join a Legacy. Lead the Future.
Betts Truck Parts and Service has been keeping trucks rolling for more than 150 years — and we’re just getting started! We’re looking for an energetic, people-focused Service Manager to lead our Fresno team. If you’re passionate about customer care, take pride in getting the job done right, and love working with a tight-knit crew that treats you like family, we want to meet you.
What You’ll Do
As our Service Manager, you’ll be the heartbeat of the shop; guiding technicians, managing workflow, and making sure every repair leaves our customers confident and satisfied. You’ll oversee day-to-day operations and ensure every truck that rolls out of our shop does so in peak condition.
Your daily impact:
- Lead and motivate a talented team of technicians — setting the standard for professionalism, safety, and quality.
- Collaborate across departments to hit company Top Level Metrics (TLM) and drive business success.
- Diagnose issues through tests, inspections, and customer input — then clearly explain repair needs and solutions to customers.
- Create accurate estimates for parts and labor, ensuring transparency and trust.
- Maintain shop efficiency, cleanliness, and equipment — and make purchase decisions within company guidelines.
- Oversee Quality Control for all service work to guarantee repairs are done right the first time.
- Partner with the Parts Department and Sales Team to support customers and grow the business.
- Occasionally join the Sales Team for fleet calls — showing customers that Betts is always in their corner.
Who You’ll Lead
You’ll directly supervise our Service Department team — mentoring, training, and inspiring them to deliver their best. Your leadership will help shape a positive, customer-first culture where everyone feels valued and motivated.
You’ll handle:
- Interviewing, hiring, and onboarding new team members
- Scheduling and assigning work
- Coaching and performance reviews
- Recognizing achievements and addressing challenges
- Promoting teamwork, accountability, and “The Betts Way”
Why Betts?
We’re a family-owned company with over a century of trust and craftsmanship behind our name. At Betts, you’re not just taking a job — you’re joining a team built on pride, integrity, and a shared drive for excellence.
We offer:
- Competitive compensation + bonus opportunities
- Comprehensive health benefits
- Paid vacation and holidays
- Career growth and ongoing training
- A supportive environment that feels like family
Ready to steer your career toward success?
Apply today and become part of a team that’s been keeping trucks, and careers, moving forward since 1868.
Requirements
What You’ll Bring
- 2+ years of experience in the heavy-duty truck or automotive service industry
- A valid driver’s license
- Strong multitasking and time-management skills
- A passion for mentoring others and leading by example
- A focus on customer satisfaction and continuous improvement
- The ability to analyze financials, manage budgets, and plan effectively
- Tech comfort: you can navigate email, browse the web, and use Microsoft Word and Excel
