MANAGER HUB OPERATIONS AND EVENTS na Atlanta Public Schools

POSITION SUMMARY

The Hub Operations & Events Manager oversees the daily operations, scheduling, events, partnerships, and facility management of the APS Hub. This role ensures seamless coordination of internal and external events, supports community engagement, manages inventory and volunteers, and provides oversight of facility and staff operations. The manager will serve as the primary point of contact for partners, staff, and community stakeholders, ensuring the Hub operates efficiently, safely, and in alignment with APS goals.

• EDUCATION
  • Bachelor’s degree in business administration, Education, Nonprofit Management, or related field (preferred).
• CERTIFICATION:
  • N/A
• WORK EXPERIENCE:
  • Experience in event management, operations, or facility oversight.
  • Strong organizational and project management skills with attention to detail.
  • Ability to build and maintain partnerships with diverse stakeholders.
  • Skilled in using Microsoft Outlook, scheduling software, and social media platforms.
  • Demonstrated ability to lead volunteers and staff effectively.
  • Knowledge of safety, security, and compliance procedures in K–12 or community settings.

• Leadership & Collaboration: Ability to coordinate across multiple departments and manage staff and volunteers.
•  Customer Service Orientation: Commitment to creating a welcoming, organized, and supportive environment for families, staff, and community.
• Strategic Thinking: Ability to align Hub operations with APS’s mission and long-term goals.
• Problem-Solving: Proactive in addressing logistical challenges, facility issues, and event needs.

• Coordinate internal scheduling for staff and teams, ensuring efficient space use and clear communication through Outlook.
• Oversee external scheduling requests from departments and community groups, ensuring timely approval and placement on the master calendar.
• Direct event logistics, including preparation, setup/closure, parking, signage, security, and technology support.
• Conduct tours and provide orientations for groups hosting events at the Hub.

• Manage inventory, including weekly ordering, restocking, and organized storage to maintain accuracy and availability.
• Oversee customer shopping experiences, ensuring equitable access and positive engagement during designated shopping days.
• Lead volunteer management, including recruitment, background checks, scheduling, onboarding, training, and retention.

• Manage special revenue accounts with fiscal responsibility, compliance, and accurate reporting.
• Strengthen and sustain partnerships by leading MOU negotiations, ensuring accountability, and fostering collaboration.
• Expand donation pipelines through online wish lists, tax credit programs, and other revenue-generating initiatives.
• Grow community partnerships to enhance programming and resources.

• Develop and manage social media content to increase Hub visibility and engagement.
• Plan and execute distribution events to effectively serve families and the community.

• Oversee building maintenance and communicate updates with onsite staff.
• Lead safety drills and ensure compliance with safety and security protocols.
• Provide first-level IT support and coordinate resolution of advanced technical issues.
• Establish and enforce after-hours cleanup protocols with clear accountability measures.
• Manage office supply procurement, including paper orders by department or centralized system.

Vision: Ability to read small print and view a computer screen for prolonged periods.

Hearing: Ability to tolerate exposure to noisy conditions

Speech: Ability to be understood in face-to-face communications, to speak with a level of proficiency and volume to be understood over a telephone or computer.

Upper Body Mobility: Ability to use hands to grasp and manipulate small objects; manipulate fingers, twist and bend at wrist and elbow; extend arms to reach outward and upward; use hands and arms to lift objects; turn, raise, and lower head.

Strength: Ability to lift, push, pull and/or carry objects which weigh as much as 15 or more pounds on a frequent basis.

Environmental Requirements: Ability to encounter constant work interruptions; work cooperatively with others; work independently; work indoors.

Mental Requirements: Ability to read, write, understand, interpret and apply information at a moderately complex level essential for successful job performance; math skills at a high school proficiency level; judgement and the ability to process information quickly; learn quickly and follow verbal procedures and standards; give verbal instruction; rank tasks in order of importance; copy, compare, compile and coordinate information and records. Understand how to manage stress

Additional Work Conditions & Physical Abilities:  Will require travel to multiple sites.

The Atlanta Public School System does not discriminate on the basis of race, color, religion, sex,citizenship, ethnic or national origin, age, disability, medical status, military status, veteran status, marital status, sexual orientation, gender identity or expression, genetic information, ancestry, or any legally protected status in any of its employment practices, educational programs, services or activities.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. 

This job description is intended to accurately reflect the duties, responsibilities and requirements of the position.  It is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position.  Management and administration reserves the right to modify, add, or remove duties and assign other duties as necessary. 

COMPENSATION:
Salary Grade: I31
Salary Range: APS Compensation Scale
Work Year: ANNUAL (252 days)