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Team Secretary - Europe na Rider Levett Bucknall

Rider Levett Bucknall · London, Reino Unido · Hybrid

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Title: Team Secretary – Europe
Reporting to: Office Operations Manager - Europe
Location: London

Why RLB?

At RLB, we live by four simple ideas: Truth, Trust, Together, Tomorrow. Four values that live at the heart of RLB. A place where People Make Progress.

We value your skills, talents and unique perspectives – we think they are priceless.

Bring them to RLB and you’ll be empowered to shape our future and your career in new and meaningful ways.

We’ll give you opportunities to work on some of the most ambitious and exciting projects currently being designed and developed in the built environment sector.

You’ll continue to learn and advance as everyone who works for us is provided with a tailored training programme. Our mentoring and reverse mentoring schemes will enable you to share your expertise while gaining fresh insights.

What makes RLB unique is our inclusive culture. As an independent, employee-owned business, teamwork and collaboration lies at the heart of everything we do. Hybrid and flexible working arrangements and family-friendly policies are just some of the ways we invest in employee wellbeing.

Join us and you will thrive personally as well as professionally.

Role Overview

This is a key role supporting the European Partners and the wider European team, providing an efficient and responsive level of support. The role will be responsible for overall European administration, diary management, travel, marketing events, document production, systems, reporting, financial admin and compliance items, and all other duties as required. 

Key Responsibilities

Overall responsibility for supporting the EU Partners and team with the delivery of the business plan and overall business strategy.
  • PA, secretarial and administrative support to the two EU Partners and the wider European team
  • Complex diary management – proactively organising internal and external meetings, ensuring timely and accurate communication to all
  • Arranging extensive and complex travel requirements, preparing detailed travel itineraries and arranging visas
  • Liaising recruitment and HR to assist with the onboarding of new team members, ensuring the relevant distribution lists are updated accordingly 
  • Supporting the European Alliance as needed
  • Arranging notaries for legal documents 
  • Data collection and reporting on the successful implementation of the European business case
  • Arranging European marketing events for service and sector growth and related activities
  • Maintaining and updating European entity office tracker for strategic marketing 
  • Document preparation and formatting, including CVs, bids and other tender documentation as required
  • Ensuring the team complete service reviews, mandatory training, timesheets and financial tasks/setting ready for invoicing within a timely manner
  • Ensure the European team complete any outstanding items from the skills matrix
  • Inbox management of EUROD365 inbox
  • Setting up contracts, opportunities and fees on the D365 system
  • Management of the European Interim Fee Forecast, set up manual project numbers for European contracts and opportunities, log and file COR forms related this this
  • Arranging and setting up manual service reviews and Teams sites for off system projects
  • Managing COR forms, setting up opportunities and contracts on the system and ongoing updates
  • Assist regions with mailing lists, CRM data bases and generate various reports 
  • Ownership and administration of external and internal Teams’ sites – including monitoring usage, managing members, folders, documents, links, planners and providing best practice guidance
  • Lead coordinator for quality assurance questionnaires
  • Providing support to the Europe-based Office Managers
  • Supporting the Finance and Operations Lead with contract and invoicing related queries and updates
  • Point of contact for system enquires and providing training
  • Supporting other administrators where necessary and providing holiday cover
  • Assisting with all other administrative duties as required.
Candidate Specification

The ideal candidate will demonstrate a positive proactive approach and will be committed to delivering internal and external customer service excellence.
  • Proven/demonstrable experience in a senior administration role ideally within the Construction sector for Consultancies
  • High level of IT competency, MS PowerPoint, Excel, Outlook and Word 
  • Pro-active, diligent, flexible, reliable, and enthusiastic 
  • Excellent multi-tasking skills
  • Proven ability to work to deadlines
  • Able to stay professional and calm under pressure
  • Must always maintain a high level of discretion and confidentiality
  • Committed team player with a ‘can do’ attitude
  • Minimum GCSE and A’ level qualifications

RLB Employee Benefits

Our culture is built around enabling you to fulfil your potential, so you can look forward to benefits that include:

Hybrid Working - Working patterns to support your work-life balance. As well as competitive maternity and paternity packages.

Well-Rewarded - A competitive salary and generous holiday entitlement. As well as the opportunity to purchase up to five extra days.

Focus On Wellbeing - We offer a number of health and wellness options, including gym membership and cycle to work schemes.

Healthcare Packages - Private healthcare insurance and medical support, including dental insurance and eyecare vouchers.

Personal Development - A continuous learning and development programme, including established APC and in-house mentoring schemes.

Additional Benefits - We offer a wide range of benefits including a season ticket loan and professional membership subscriptions.

Exceptional Exposure - You’ll have the opportunity to work on diverse projects across different sectors and regions.

Social Responsibility - We hold team and social events as well as charity fundraising and volunteering activities.
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