Administrative Youth Justice Team Lead- Develop and implement audit tools/checklists for client files; conduct regular audits of physical and electronic records to ensure compliance with organizational, ministry, and youth justice requirements.
- Provide feedback and follow-up to staff on outstanding documentation; submit audit reports to management.
- Create resources to support staff onboarding/training (sample documents, FAQs, guides, serious occurrence reports).
- Train, mentor, and support new and existing Youth Workers in developing client program goals and case plans.
- Act as primary contact with parents/guardians, probation officers, and other external supports.
- Coordinate youth appointments and programming in line with case management plans; interact regularly with youth to monitor progress and needs.
- Provide direct program support as needed, including youth care, house checks, security procedures, and administrative/housekeeping tasks.
- Model trauma-informed, anti-oppressive practices and agency values.
Youth Worker- Provide safe, therapeutic care in a live-in setting, building strengths-based, inclusive, and equitable relationships with youth.
- Serve as Primary Worker for assigned clients, ensuring case plans and records meet agency standards and privacy legislation.
- Support client mental health needs using trauma-informed interventions within legal and CRPO guidelines.
- Lead and participate in life skills, recreational, and family engagement programming.
- Complete administrative duties, maintain communication systems, and manage agency assets responsibly (finances, property, meal prep, etc.).
- Supervise students and reconcile client medications as assigned.
- Liaise with detention sites, courts, and partners to support youth level determination and system coordination (as applicable).
- Represent the Agency professionally with families, professionals, and community partners.
- Participate in team meetings, training, supervision, and all mandatory agency programs.
- Comply with policies, health and safety standards, and contribute to continuous improvement of programs and protocols.
- Perform other related duties as required.
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What Will Set Up Apart- Excellent case management skill with the ability to conduct thorough needs assessments, develop goals and coordinating with multiple stakeholders.
- Exceptional documentation skills, detailed orientated, with demonstrated experience in keeping both physical and electronic files up to date and accurate
- Advance technical knowledge with expertise in Mircosoft Office and TREAT (or other similar client databases).
- Proven experience in guiding and supporting others, particularly with computer systems and tools.
- Demonstrated knowledge and experience with at risk adolescents and young adults
- Strong understanding of the complex issues and systemic barriers facing our clients and the community supports available in the GTA to help address these challenges.
- Appreciation of the importance of engaging youth and families from a strengths-based relationship-based approach
- Direct experience engaging with diverse populations and ability to apply culturally responsive lens to all interactions.
- Ability to exercise professionalism and sound judgement in conflictual and stressful situations
- Ability to collaborate with multiple stakeholders effectively, respectfully, and efficiently with minimal supervision as part of a multi-disciplinary team
- Ability to resolve issues with supervisors and co-workers in a manner that is respectful and cooperative in accordance with the agency culture and philosophy
- Excellent interpersonal and conflict resolution skills
- Excellent communication skills – verbal and written
- Strong administrative and organizational skills
- Understanding of relevant legislation and institutional policies (including the Youth Criminal Justice Act, Education Act, Safe Schools Act).
- Valid First Aid/CPR certification
- Valid UMAB certification
- Completion of required suicide prevention and intervention training
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