Customer Service Representative na Highland Square Mustard Seed Market and Cafe
Highland Square Mustard Seed Market and Cafe · Akron, Estados Unidos Da América · Onsite
- Junior
- Escritório em Akron
Description
Job Summary
Provides excellent customer service acting as a liaison between the store, its customers and associates to resolve customer concerns and provide product and operational information. Operates a cash register and check stand to provide excellent customer service with the most accurate and efficient checkout service possible.
Responsibilities
- Provides prompt and courteous customer service.
- Performs service desk duties including, but not limited to, refunds and exchanges, class registration, screening and distributing incoming calls, special ordering.
- Resolves customer concerns using sound judgment.
- Performs a cash audit of the contents in assigned cash drawer at the start and end of the work shift.
- Uses electronic scanner to record prices.
- Is knowledgeable of produce merchandise carried in the store.
- Processes payments and other various discount transactions at point of sale, and redeems discount and promotional coupons.
- Bags merchandise.
- Performs other duties as assigned.
Working Conditions
Works in a non-smoking store environment where there is not physical discomfort due to temperature, dust, noise, etc.
Equipment Operated
- Personal Computer
- Cash Register
- Telephone
- Adding machine
Requirements
Education And Experience
- High school education or equivalent required
- Previous customer service experience preferred
- Previous cashier experience preferred
- Previous store/retail associate experience preferred
Knowledge, Skills, Abilities
- Interpersonal skills
- Basic math skills
- Demonstrated problem solving ability
- Verbal communication skills
Physical Requirements
- Bending
- Standing
- Communication (Verbal)
- Carrying 30lbs.
- Reading
- Walking
- Hearing (Auditory)
- Reaching
- Telephone Usage
- Lifting 30 lbs.
- Writing
- Grasping
- Operating Equipment
- Sight or Peripheral Vision