Senior Broker na MMC

We will count on you to:

• Serve as first point of contact for day-to-day communication on numerous and/or complex accounts, following up on correspondences and managing high-quality and timely communications.
• Develop and communicate an understanding of client businesses by conducting client research, analysing industry issues, preparing benchmarking studies and creating risk maps for internal and external use.
• Support colleagues by managing day-to-day aspects of designated accounts including billing transactional work, generating and coordinating timelines, liaising between senior colleagues and clients, and generally representing the business to ensure compliance and client satisfaction.
• Manage account concerns and address issues in a timely manner, applying judgement as to when and what to escalate up to senior colleagues.
• Collect insights and information on client satisfaction and report results to senior colleagues offering context and suggestions on how best to ensure account satisfaction and retention.
• Begin to build professional relationships with counterparts at client organizations.
• Have a good understanding of the company's service offerings and market trends to enhance work performance, enrich client interactions and develop sales capabilities.

What you need to have:

• Bachelor’s Degree in any discipline
• 5 years of relevant experience in the insurance or reinsurance industry,
• Excellent verbal and written communication skills
• Outstanding analytical thinking and problem solving skills

What makes you stand out:

• Curiosity to learn
• Possess a positive attitude
• Adaptability to thrive in complex environments

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.