Shop Technician III na Performance Equipment Rentals

Description

Summary of Position

The Shop Service Technician III is a senior-level technician responsible for performing advanced diagnostics, repairs, and maintenance on a variety of equipment, vehicles, or machinery. This role requires expert technical skills, the ability to mentor junior technicians, and a commitment to ensuring all work meets safety and quality standards. The Technician III serves as a subject matter expert and may be assigned complex projects requiring minimal supervision.

Requirements

Pay Range

Non-Exempt/Hourly Position $32.00 - $46.00

Benefits

Competitive Pay; PTO; Group Health, Dental and Vision Options; Access to an Employee Assistance Program; 3% Match to Retirement Plan; STD; LTD; Life and AD&D; Accident and Critical Illness Plans Available. 

Schedule

Monday through Friday 7am to 5pm

Job Requirements & Qualifications

• High school diploma or GED required; technical school or vocational training preferred.
• Minimum of 5+ years of progressive hands-on experience with heavy equipment as a service or shop technician.
• Strong knowledge of mechanical, hydraulic, electrical, and computerized systems.
• Proven ability to perform advanced troubleshooting and root cause analysis.
• Ability to lift up to 75 lbs and work in varying shop conditions.
• Excellent communication and teamwork skills.
• Strong attention to detail and organizational skills.

Duties & Responsibilities

· Perform advanced troubleshooting, diagnostics, and repairs on mechanical, electrical, hydraulic, and pneumatic systems.

· Conduct preventive maintenance and inspections to identify and resolve potential equipment failures.

· Lead and train Shop Technicians I and II in repair techniques, safety practices, and company procedures.

· Interpret technical manuals, schematics, and diagrams to complete complex repairs.

· Accurately document all work performed, including parts used, labor hours, and service notes.

· Recommend process improvements, tools, and parts inventory needs to improve shop efficiency.

· Ensure compliance with OSHA, EPA, and company safety standards.

· Assist with warranty claims, service reports, and customer communications as needed.

· Operate specialized tools and diagnostic equipment.

· Maintain a clean, organized, and safe work environment.

· Perform all other duties as assigned.  

Competencies

To perform the job successfully, an individual should possess their own basic tools, and demonstrate the following:

Analytical – Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data.

Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions.

Technical Skills – Assesses own strengths and weakness; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Customer Service – Manages difficult or emotional customer situations; responds promptly to customer needs.

Judgement – Exhibits sound and accurate judgement; Supports and explains reasoning for decisions.

Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Teamwork – Contributes to building a positive team environment; Support’s everyone’s efforts to succeed.

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

Attendance/Punctuality – Is consistently at work and on time.