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Event Planning Manager na Hotel Revival

Hotel Revival · Baltimore, Estados Unidos Da América · Onsite

$55,000.00  -  $58,000.00

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HOTEL REVIVAL is hiring for a Event Planning Manager

Hotel Revival is 107 key art-centric boutique hotel located in Baltimore's historic Mount Vernon neighborhood, home to 19th-century architecture, lush parks, iconic churches, galleries, restaurants, and cultural venues. It embodies Baltimore by showcasing local products, the city's history, and native cuisine. This award-winning property is internationally recognized for its commitment to the ongoing restoration of Baltimore and its success in social impact.

What you'll do:

  • Adhere to all standards of operations, policies and procedures, manuals, training material, memos, and verbal instruction
  • Advise clients on menu + beverage selections, room assignments, design, and set-up
  • Maintain knowledge of all menus (including daily specials, alternative cuisine, beverage lists, etc.) and service of food and beverage items offered by the outlet(s).
  • Create banquet event orders + invoices and distribute accordingly in a timely and efficient manner
  • Maintain master events calendar
  • Enter event details into the outlet’s reservation platform
  • Review upcoming BEOs to ensure all final details are collected, such as menu, timeline, sign instructions, etc.
  • Assist with last-minute requests (guest count changes, updating BEO and reservation systems, communicating with teams to keep them updated, etc.)
  • Facilitate proper execution of all sales events you to ensure guest expectations are met and that the event runs smoothly and efficiently
  • Assist with site visits, pre-event and on-site communication with clients
  • Close out all events, ensuring payment accuracy across all platforms 
  • Work with accounting + property management to resolve any final bill errors
  • Follow up with clients to assure quality of event, solicit next event, and source referrals
  • Send out weekly reports to the outlet(s) with upcoming events and staffing requests
  • Run monthly revenue reports to determine food and beverage minimums
  • Attend relevant meetings and assist with working + managing event shifts as needed
  •  Help coordinate repair & maintenance issues with event spaces
  • Assist respective teams with phone support, staff duties or training, creating meeting agendas, etc.
  • Assist in the development and implementation of special projects as assigned goals and standards
  • Promote and encourage guest name recognition at all times with both internal and external guests 
  • Proactively act as the outlet’s Brand Ambassador by attending networking functions, association meetings,
  • conventions, local business, and community events; build relationships with key stakeholders
  • Assist in any off-site events, including charitable and marketing events
  • Ensure open lines of communication with all departments and upper management at all times via email, logbooks, meetings, etc., to ensure all needs of the outlet are met
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