Personal Banker na Clear Lake Bank & Trust Company

Clear Lake Bank & Trust Company is hiring a Personal Banker in our Clear Lake Office.  This position is ideal for the career-focused, self-starter with dedication to success and a proven track record in retail banking.  The ideal candidate is passionate about customer service, community-focused, skilled in asking the right questions, with high-levels of personal accountability and integrity.   

Duties include but are not limited to: 

• Opens, closes, and maintains checking accounts, savings accounts, certificates of deposit, IRAs, safety deposit boxes, and ATM/Debit Cards. 
• Uses the consultative sales process to build a thorough customer profile and identify current and future financial needs. Effectively utilizes customer relationship manager to effectively communicate with team and record notes as needed.
• Maintains in-depth knowledge of Retail Consumer and small business products and services recommending appropriate solutions to customers. 
• Provides consistent and knowledgeable customer service in all forms of communication including, but not limited to phones, online chat platforms, and in-person.
• Performs account maintenance to meet customer requests, compliance, and sales related tasks. 
• Assist in other areas as needed to support the overall performance of the bank and service to its customers.  

Typical work Schedule:

• Monday-Friday 8:00 AM – 4:30 PM or 5:00 PM,
• Saturdays 8:00 AM - 12:00 Noon approximately every 6^th Saturday,
• Candidates will be expected to be able to be flexible at times and available to meet the needs of the Bank. 

 Qualifications:

• Education: High School diploma or equivalent is required; associate’s or bachelor’s degree preferred 
• Experience: A minimum of 2 years of experience in banking required
• Excellent communication and customer service skills are required 
• Excellent organizational skills and follow through required
• Proficient in PC usage and standard office applications (i.e. Microsoft Word, Excel & Outlook); must be able to demonstrate proficiency of basic functions.

 Benefits:

• Work at a Top Workplace in Iowa recognized for 14 consecutive years from 2011-2024 by the Des Moines Register: https://topworkplaces.com/award/desmoinesregister/
• Health, Dental & Vision insurance
• 401(k) retirement savings plan with a generous employer match
• Employer paid life insurance
• Long-term and short-term disability insurance plans
• Health Club dues reimbursement
• Generous paid time off plan

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, protected veteran status, or disability.