Junior AR Associate na Harvey Water Softeners

About Us:

With 40 years of experience, Harvey Water Softeners is the UK market leader in the manufacture and retail of domestic water softeners. At our factory in Old Woking, we have a full production and R&D facility, both of which sit alongside our head office. We invest heavily in our people and are proud to champion a coaching culture underpinned by our shared values. Our factory is currently undergoing modernisation to incorporate world-class manufacturing and the best-in-class tools and equipment to make our great product. We aren’t hanging around - sales are storming, and we need great people to join our fantastic team and continue to fuel our momentum.

We have an exciting opportunity for a Junior AR Associate to join our Finance Team reporting into the Transactional Finance Manager. You will be handling collections and the resolution of account queries whilst working closely with our customers.

What this role involves:

• Timely and effective collection of all debts and customers payments
• Negotiating re-payment plans
• Maintaining accurate financial and customer records
• Case handling and following up tasks
• Postings and allocating daily cash receipts
• Providing account information to internal departments
• Raising credit notes
• Manage and maintain direct debits
• Enforce on stop and legal where required
• Any other related tasks

Requirements

• Ability to establish and maintain good client relationships both internally and externally
• Excellent attention to detail
• Ability to work independently & as a part of a team
• Strong organisational & telephone communication skills
• Ability to negotiate & persuade effectively
• Ability to work under pressure and to deadlines

Benefits

•  A supportive, collaborative team environment

• Pension Scheme
• 25 Days Holiday + Bank Holidays
• Flexible Holiday Scheme (buy or sell up to 5 days of your annual leave)
• Opportunities for career growth and development
• Substantial (up to 70%) employee discount on waters softeners, 30% discount for friends and family
• Perks at Work retail/leisure/travel discounts and more
• Cycle to work program
• Company Sick Pay
• Wellbeing programs – Your wellbeing is important to us
• Free eye test plus £100 towards prescription glasses
• Paid time off for child’s first day at school, graduation day, new grandparents leave, enhanced maternity leave, full pay paternity leave
• Free fruits daily and free coffee on Fridays
• Social events: Summer Family BBQ and Annual Awards + activities and fundraisers throughout the year
• Paid volunteering time off
• Free Parking
• Relaxed Dress Code
• Access to ongoing learning and development through our online learning platforms