Special Transportation Driver na City of Charlotte
City of Charlotte · Charlotte, Estados Unidos Da América · Onsite
- Professional
- Escritório em Charlotte
Close Date: Saturday, September 06, 2025 12:00 AM
Department: Charlotte Area Transit System Department
Operators & Drivers
Salary: $23.00 - $23.40 Commensurate with Experience
Welcome to the City of Charlotte
Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.
Our guiding principles include:
Attracting and retaining a skilled and diverse workforce
Valuing teamwork, openness, accountability, productivity, and employee development
Providing all customers with courteous, responsive, accessible, and seamless quality services
Taking initiative to identify, analyze, and solve problems
Collaborating with stakeholders to make informed decisions
SUMMARY
The Charlotte Area Transit System (CATS) is seeking a Special Transportation Driver to work various shifts and hours during a seven day work week. All drivers must be able to work flexible hours and shifts to include nights, weekends, and holidays. This position includes driving a mini-bus and physically providing assistance to passengers who may use wheelchairs and have other conditions requiring assistance from the driver.The Special Transportation Driver provides safe, courteous, and reliable door-to-door paratransit transportation to disabled, mobility impaired, and other eligible passengers in accordance with Americans with Disabilities Act (ADA) requirements.
This vacancy is with benefits. Additional hours may be required as business needs change. Position will require the ability to work hours outside of scheduled hours on a consistent basis.
Please note: Service hours are 0400-0200 and shifts are assigned by seniority. Entry level employees are typically assigned to closing shifts. The Paratransit Driver must have the ability to work flexible hours, shifts, and overtime, including nights, weekends and holidays as needed.
This position is eligible for a shift differential. Employees regularly assigned to 2nd or 3rd shifts will be eligible to receive a 2.5% premium added to your base weekly pay.
Major Duties and Responsibilities:
- Provide safe, courteous, timely, dependable service while transporting CATS customers
- Operate CATS Paratransit vehicles safely on scheduled trips
- Provide stellar customer service when interacting with customers
- Ability to be flexible & adaptable to changing environments
- On and offboarding of customers while securing seat belts and straps, while ensuring patron and mobility device is tied down safely
- Safely and efficiently operate specialized vehicle in transporting customers
- Perform pre and post trip inspection
- Use of two-way radio to communicate with dispatch, reservations, and other Paratransit staff
- Maintain accurate log of daily activities
- As part of your responsibility to support the CATS Safety Culture, report safety concerns and issues through the various methods established by CATS as outlined in ASP.
Knowledge, Skills & Abilities:
- Professional driving experience of mini-buses, vans, school, or transit bus
- Ability to communicate effectively verbally and in writing
- Ability to follow oral & written instructions
- Ability to understand the needs of disabled clients
- Ability to read and interpret maps & complex schedules while also having a general knowledge of Mecklenburg County streets and traffic patterns
- Ability to lift, push, and pull up to 50 lbs. or more (extreme weights may apply)
Preferred Qualification:
- Professional driving experience using mini buses, vans ,school buses, or transit vehicles
- Class A or B CDL with P endorsement
- Certified Nursing Assistant, Paratransit, and patient transport experience
- Bilingual (Spanish)
Minimum Qualifications:
- High School diploma or GED
- One year of relevant work experience
- Currently possess or be able to obtain a Department of Transportation (DOT) medical certification
CONDITIONS OF EMPLOYMENT
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.
Our culture is to serve the community honorably.
HOW TO APPLY
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays.
For questions about your application or the hiring process, please email [email protected].
The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120.
BENEFITS
The City of Charlotte provides a comprehensive benefits package to eligible employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
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