Senior Account Manager na TrueNorth Companies

Are you an expert in commercial insurance with 6+ years of experience in the industry? TrueNorth Companies is seeking a Senior Account Manager to join our Risk Management team, supporting our rapidly growing AG Specialty Practice. This is a great opportunity to apply your deep expertise in agriculture risk and insurance while delivering exceptional service to clients in the industry. We embrace our core values of Exceptionalism, Collaboration, and Resourcefulness to passionately serve our clients, colleagues, and communities. Our ideal candidates are hungry, humble, and smart!

About TrueNorth Companies: 

Our clients face great risk and big opportunities. They seek leadership, integrity and real results. For twenty years, TrueNorth has met our clients' needs by providing innovative strategies and a personal connection to those we serve. Our integrated platform of risk management, employee benefits and personal financial strategies creates a multifaceted approach to address today's ever-changing complexities. Come join our amazing team! 

What TrueNorth Offers: 

TrueNorth offers a lineup of excellent benefits to all full-time employees, including: 

• Annual Bonus
• Medical, Dental, Vision, Life, and Disability Insurance
• 401(k) with Company Contributions
• Responsible Time Off (RTO): Flexible time off with a required minimum to ensure rest and balance, plus 11 paid holidays
• Paid Volunteer Time Off and Donation Match Program
• Tuition reimbursement and paid certifications, licenses, designations
• Employee Assistance Program (EAP) and wellness program with financial incentives
• Hybrid Work Schedule
• $3,000 Referral Bonus

Essential Job Functions: 

• Accurately manage client accounts and ensure all deadlines are met
• Assist in the strategy, marketing, and placing of new business and/or renewal business while maintaining process per workflows
• Manage projects as appropriate to client lifecycle and/or as requested by the client or production team
• Analyze client data and present summary of finding & recommendations   
• Manage the delivery of the firm's commitments based on the suite of services purchased by the client    
• Prepare and present materials during client meetings
• Continuously seek to identify opportunities & solutions that allow for a more effective and efficient delivery of a top-quality client experience    
• Serve as a subject matter expert for niche and/or industry specialization
• Direct firm resources such as Claims, Legal, Safety, Marketing, and/or Technology, when necessary
• Manage book of business with strategic and pro-active client service approach
• Round out coverage for accounts independently
• Mentor and train other Account Managers and service team members
• Seek opportunities and take steps to increase knowledge of industry, regulatory requirements, tools and resources available to assist clients
• Answer questions from producer and the service teams regarding accounts
• Communicate with the clients and answer questions regarding provided policies and/or services
• Build and maintain strong, long-lasting relationships with clients and carriers, both internal and external
• Travel or visit insurance companies and/or clients, when necessary
• Perform other duties as assigned

Credentials: 

• High School diploma or GED required, two or four-year degree preferred 
• Minimum of 6-8 years commercial lines experience required
• P&C Insurance license required 
• Experience working on Agriculture Accounts preferred
• Experience with Microsoft Office, including Word, Excel, Outlook, and basic PowerPoint functions
• Understand the different processes/forms associated with the varying coverages and insurers  
• Experience working with EPIC Agency Management Software preferred  

Skills:

• Strong organizational and time management skills 
• Ability to prioritize workload 
• Extremely accurate and detail-oriented
• Strong and professional verbal and written communication skills
• Strong problem-solving skills
• Understand and maintain fiduciary responsibility for company, client, and producer
• Ability to work independently
• Strategic thinking
• Relationship management 
• Strong work ethic

Why TrueNorth? 

We are a company focused on developing our people and growing the business. We offer a competitive benefit package, wellbeing programs and incentives, and a positive work culture. 

TrueNorth is honored to be recognized by the Corridor Business Journal as one of the Coolest Places to Work!

Click here to view a video about TrueNorth's Core Values & what they mean to us. 

TrueNorth makes all employment-related decisions on the basis of qualifications, merit, and business need, and does not discriminate against any applicant on the basis of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any other category protected local, state or federal laws. 

Apply today!