Customer Service Representative na Johnson Brothers

Looking for a rewarding career? Johnson Brothers is a leading family-owned distributor of wine, spirits, and beer, delivering exceptional service since 1953. We proudly represent the world’s top beverage brands and are committed to excellence, innovation, and growth. Johnson Brothers offers exciting opportunities in a variety of areas. Join our passionate team and help shape the future of the beverage industry!

Job Description:

Since 1990, Johnson Brothers of Florida has established itself as a leader in the distribution of spirits and fine wine. Based in Tampa, our more than 200 team members provide world-class service to our customers across western and central Florida. Utilizing the most innovative technologies in the industry and a dynamic portfolio, Johnson Brothers of Florida has grown to become one of the top-performing distributors in the country.

Serves customers and Sales Managers by providing product and service information; resolving product and service problems.

Job Duties:

• Ensuring customer satisfaction by answering calls and responding to customer inquiries or requests in a timely manner.

• Assisting customers with questions regarding order status, pricing, and shipping issues.

• Accurate data entry of customer orders.

• Working with sales representatives and managers for pricing overrides, special products, and problem resolution with customer accounts.

• Answering telephone and utilizing the switchboard to transfer calls as needed.

• Assist the team as needed and be able to backup other jobs during vacations and illness.

 

Job Requirements:

• 2 year Business related degree (preferred).

• Excellent written and verbal communication skills with professional telephone etiquette

• Resolution driven and customer service oriented

• Ability to multi-task and meet deadlines in a fast paced, high volume environment.

• Detail oriented with strong organization skills.

• Solid computer skills including: MS Office (Excel, Word and Outlook), AS400 experience is helpful

• Perform wide variety of administrative duties as assigned

• Local candidates preferred (no relocation package available)

Equal Opportunity Employer

Johnson Brothers is an equal opportunity employer, committed to fair treatment and hiring based on qualifications. We prohibit discrimination based on race, color, religion, gender identity, sexual orientation, age, disability, military status, or any other protected status under applicable laws.

Worker Sub-Type:

Regular

Time Type:

Full time Candidatar-se agora