NDIS Business Relationship Lead na Healthcare Australia

Healthcare Australia (HCA) is Australia's largest provider of temporary and permanent staffing solutions to the healthcare industry, and a provider of direct support to aged care, NDIS, and disability service participants in their homes and the community across Australia.

National Rostering Team Leader
Healthcare Australia (HCA) is seeking an experienced National Rostering Team Leader to lead our Rostering team and ensure the efficient allocation of support workers to meet client needs.

Key Responsibilities include:

• Lead and mentor the Rostering team to deliver accurate, timely rosters.

• Optimise rostering processes to enhance client experience and staff utilisation.

• Implement effective staff/client matching processes.

• Work closely with Recruitment, Customer Care and Business Relationship teams.

• Ensure compliance with awards, Fair Work legislation and NDIS Practice Standards.

• Drive continuous improvement and workforce planning initiatives.

About You:

• 3–5+ years’ experience managing teams in workforce management/rostering.

• Strong understanding of NDIS, Aged Care or health-related services.

• Proven leadership, coaching and mentoring skills.

• Excellent communication and stakeholder engagement.

• Confident with MS Office and CRM systems.

Mandatory Checks:

• NDIS Worker Screening Check

• Working with Children Check

• NDIS Worker Orientation Module

Join HCA and play a key role in supporting clients through effective workforce planning and rostering.

What we offer:

• Support and training from a friendly, experienced team
• A rewarding role where you’ll make a real difference
• Opportunities to grow with one of Australia’s leading healthcare providers

Our culture and benefits:     

We are a team, we never forget that we’re people-focused, and we respect relationships with each other.

At HCA you’ll be rewarded with:

• Being part of a well-respected Australian based organisation of more than 3,000 employees
• A day off for your birthday plus a rewards and benefits platform
• A fabulous discount on BUPA Private health Insurance – 7%! 
• Salary Packaging - novated leasing available with Smart group 
• Benefit from ongoing training and support with access to an education allowance to nurture your skills and career

At HCA we are committed to embracing diversity and committed to providing a safe working environment.   Veterans are encouraged to apply.