Moorview Referrals are hiring a Veterinary Receptionist on a full-time basis to cover maternity leave for 12 months!
As our Veterinary Receptionist you will be the first point of contact and play a vital role in ensuring that our clients and their pets have a welcoming and positive experience. We are looking for someone with excellent communication skills, a warm and compassionate demeanour, and the ability to juggle multiple tasks efficiently in a busy environment. You’ll be joining a small, close-knit team that looks after one another, creating a supportive and friendly environment.
Main responsibilities of the role include but are not limited to;
*Liaising with the clients and the clinical staff to provide a high level of customer care.
*Meeting and greeting clients and pets.
*Booking appointments and diary management.
*Managing telephone and email enquiries.
*Taking payment for services and products.
*Managing cash and end-of-day banking.
*Maintaining a clean and safe space for our clients and their pets.
This is a full-time role working 40 hours per week. Weekend shifts are on rotation (2:5).
Join a Team You’re Proud to be a Part of
Moorview Referrals is a multi-disciplinary, purpose-built veterinary referral hospital based in Cramlington, Northumberland. Our team comprises over 100 team members, ranging from experienced veterinary surgeons to front-of-house teams and administrators, all with the sole goal of delivering our purpose - Healthy animals and happy owners. We pride ourselves on the high level of patient and client care we provide.
In addition to a competitive salary, you will benefit from:
*6.6 Weeks annual leave FTE
*Additional annual leave for your birthday which will be added to your holiday allowance
*Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
*Cycle to work scheme
*Initiatives focused on employee wellbeing
*Non-accidental injury support
*Learning and development opportunities via the IVC Evidensia Academy
*Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
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