Collections Representative - Toronto, Ontario na Transworld Systems Inc.

Overview:

Work Location: Toronto, Ontario (Remote Opportunities Available)

Compensation: Starts at $17.20/hour 

 

 

Transworld System Canada Inc. (TSI) is looking to add our next hire for growth within, TSI offers an inclusive environment with paid training that presents the opportunity to gain financial literacy, while being a part of the solution. Here at TSI we understand the importance of work-life balance and thrive to promote a culture that believes in our staff and not just numbers. We also take pride in encouraging a passionate drive within our employees through employee engagement activities, ongoing training, and contests.

 

Currently seeking Collection Agents in Major Banks, Government and Telecommunications portfolios. 

 

The position requires you to train up to 2 weeks onsite at our office before working at home. The office address is: 1100-325 Milner Ave Scarborough, Ontario

 

Required Schedule after training: 12:30-9 pm Mon- Fri with one mandatory Saturday (3rd Sat of month) 9am-12pm 

 

 

 

 Senior Collectors must have at least 3 years of 3rd party collections experience or 1 year student loan servicing experience. 

Responsibilities:

Agents will be required to contact consumers via telephone in an attempt to collect overdue accounts. During the process, collectors must be able to answer consumers’ questions regarding their account and negotiate repayment.

 

 

 

 

Qualifications:

• Strong communication skills
• Excellent phone etiquette
• Acute computer skills
• Negotiate repayment arrangement
• Accurately update consumer account information
• Utilize various trace tools to locate consumer information
• Clearly document call results
• Exceed minimum performance requirements
• Adhere to strict security policies & procedures
• Adhere to provincial and state laws
• Bilingual is certainly as asset (English, French) but not required
• Various shifts are offered depending on the department evening shift for all departments availability required 
• High speed internet with ethernet cord connection (our system is not compatible with WIFI)

 

 

 

TSICA

Pay Range:USD $17.00 - USD $20.00 /Hr. Candidatar-se agora