IT Specialist I na Superior Court of California, County of Santa Barbara, CA
Superior Court of California, County of Santa Barbara, CA · Santa Barbara, Estados Unidos Da América · Onsite
- Junior
- Escritório em Santa Barbara
About the Department
This position is located in Santa Barbara.
If you forget your password, have application login problems, or get an error message during the application process, please call the NeoGov helpline at 1-855-524-5627 for assistance.
ADDITIONAL MONETARY/BENEFIT VALUE:
In addition to the base wage listed, employees in this classification receive:
- The Court pays 100% of employee health premium
- 100% of the medical premium for Employee + Dependent
- 100% of the medical premium for Employee + Family
- 14 Paid Holidays + 1 Floating Holiday
- Paid Vacation and Paid Sick Time
- The Court pays 100% of employee dental premium
- Biweekly Court contribution up to $58.78 towards the cost of the dental premium for dependents
- Biweekly Court contribution of approximately 30.84% of gross wages towards employee's mandatory retirement account. SBCERS Plan 8.
Additionally, employees from current public employers (federal, state and/or local government) may qualify for:
- Time and service credit towards vacation accrual rate
Under general supervision, provides technical support, training, and direction to Superior Court personnel utilizing computer equipment and applications; installs, tests, and resolves problems with computer hardware and software; and performs related duties as required.
Position Duties
- Evaluates user requests to resolve problems and to identify and obtain appropriate resources for resolution of more complex problems: corrects routine problems by making minor repairs to computer equipment and/or entering commands or data into systems; determines and contacts appropriate resources for additional assistance.
- Instructs computer system users in the safe and proper use of computer equipment and of computer applications; answers questions and assists in resolving problems related to the methods and procedures for utilizing computer applications.
- Installs, tests, and monitors the operation of computer hardware and software; configures hardware and software.
- Assists in creating databases and spreadsheets and designing and generating related reports.
- Assists in the configuration and security of personal computers.
- Maintains various records documentation, and inventories for department computer systems.
Minimum Qualifications
- Completion of training in the general principles of computerized data processing, basic principles of computer programming and the use of computer applications similar to those currently utilized by the Superior Court; OR
- Equivalent combination of training, education and experience that would provide the required knowledge, skills, and abilities.
Knowledge of: functions and operations of personal computers and PC networks, and of local and wide area networks (LAN's / WAN's); general principles of office automation, record management; variety of operating systems and related software used by Superior Court; general principles of computer systems analysis; practices and programs for endpoint protection.
Ability to: analyze and resolve users needs and problems; interpret and apply information from technical manuals; communicate on technical issues with individuals with varying degrees of computer familiarity; instruct others in the use of computerized information systems; establish and maintain working relationships with department staff; and lift approximately 50 pounds.
Desirable Qualifications: Two years of experience in the administration, operation and support of desktop personal computers running current Windows desktop operating systems; two years of experience installing, configuring and supporting operating systems and Microsoft Office applications; two years of experience in the configuration, operation and support of Personal Computer configurations; working knowledge of scripting or programming languages.
Certification by Microsoft Corporation in any of the following areas is highly desirable:
- Microsoft Certified Solutions Associate (MCSA)
- Microsoft Technology Associate (MTA)
- Microsoft Office Specialist (MOS)
- Microsoft Certified Systems Engineer (MCSE)
- Microsoft Certified Professional (MCP)
- CompTIA A+
