Manager of the Maintenance and Engineering Command Center (MECC) na San Francisco Bay Area Rapid Transit District (BART), CA

About the Department

Pay Rate 

AFSCME Pay Grade A19

This job classification has moved to a salary step structure as of January 1, 2025.  Individuals hired into the classification will typically be appointed at step 1 of the salary range. They will advance to step 2 after working in the position for six (6) months, to step 3 one year from the hire date, and to steps 4 and 5 at one-year intervals thereafter.  Each salary step progression will provide a 5% increase to the employee’s base salary until step 5 is reached.

*The negotiable salary offer will be $143,062.40 (Step 1),commensurate with experience and education

Reports To

Senior Manager of MECC or designee

Current Assignment

This posting is to fill two (2) positions.

The San Francisco Bay Area Rapid Transit District (BART) is excited to announce an opportunity for an experienced leader to serve as a Manager of the Maintenance and Engineering Command Center (MECC). We are seeking a dynamic manager who can lead frontline staff, oversee day-to-day operations, and contribute to the safe and efficient delivery of maintenance activities that keep our transit system running smoothly.

The MECC Manager will be responsible for the daily management and supervision of the Maintenance and Engineering Command Center team. The successful candidate will oversee MECC Coordinator staff scheduling, training, and performance, while ensuring operational coverage 24/7 to support safe and reliable system maintenance. The Manager will conduct incident reviews, safety audits, and work closely with the Senior MECC Manager to implement improvements and maintain compliance with all procedures and policies. This role will play a key part in driving operational excellence by using data analytics and key performance indicators to guide service delivery enhancements, develop staff, and maintain coordination across multiple departments.

The most qualified candidates for this position will have highly developed competencies in the following areas, which will be reinforced with related work experience and will be clearly articulated during the selection process:

• Direct oversight of unionized staff managing within the confines of applicable CBA; BART OR&P and Labor practices; State and Local regulations
• Performance management including performance improvement plans, employee mentoring, training, auditing, monitoring, conflict resolution, and discipline
• Development and administration of departmental training curriculum, schedules, policies, procedures, and performance metrics – 24/7 control or command center environment preferred
• Comprehensive understanding of all BART maintenance disciplines, their associated assets, and the means, methods, materials, and tools used for repair and restoration
• Expert application of Roadway Worker Protection rules, work area protections, guidelines controlling the movement of revenue and non-revenue on-rail vehicles
• BART non-revenue (Blanket) maintenance operations, work order issuance, system layout knowledge including stations, interlockings, maintenance-of-ways, and access locations
• Computer application selection, development, training, and deployment to support the safe, efficient, and effective operation of a maintenance command center

 Selection Process

This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met.  Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes.
  
The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview.
  
The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements.  Pre-employment processing will also include a background check.  (Does not apply to current full-time District employees unless specific job requires additional evaluations)
  
 The selection process for this position will be in accordance with the applicable collective bargaining agreement.

Position Duties

1. Directly supervises MECC Coordinators, including daily assignments, time approval, employee development, mentoring, training, and performance evaluation.
   
   
2. Develops and maintains union bid schedule; monitors resources to ensure minimum required staffing is maintained 24/7; approves leave requests; adjusts assignments to fill vacancies.
   
   
3. Operates District vehicles to perform job site inspections and compliance checks.
   
   
4. Performs MECC and/or blanket area coordination duties, as necessary.
   
   
5. Maintains Roadway Worker Protection (RWP), Blanket Area Coordinator (BAC) and other MECC training certifications, as required.
   
   
6. Assists the Senior Manager of MECC in developing and improving MECC Standard Operating Procedures; publishes, trains, and tracks compliance to latest revisions of policies and procedures.
   
   
7. Produces data for, reports on, and monitors MECC business metrics and key performance indicators; provides data driven suggestions for service improvement to meet goals.
   
   
8. Participates as departmental representative in meetings and presentations.
   
   
9. Purchases and/or procures MECC equipment and supplies; maintains inventory levels.
   
   
10. Prepares and distributes departmental correspondence, operational updates, procedures, forms, and lessons learned; confirms receipt of, comprehension, and application of information amongst subordinate staff.
    
    
11. Maintains MECC SharePoint site and other related internal web pages; distributes information from internal webpages to internal and external stakeholders.
    
    
12. Directly supervises blanket operations, including blanket access additions, activity and progress monitoring, primary accident/incident decision-making, and resolving sensitive and uncommon issues; serves as liaison with Managers of Central Control and supporting departments to ensure timely/safe system startup.
      
13. Ensures compliance with the MECC documentation control plan; reviews, organizes, and archives all MECC logs, reports, procedures, and personnel files; maintains security of sensitive information; performs documentation audits.
    
    
14. Develops training curriculum; provides and/or coordinates staff training; monitors training compliance.
    
    
15. Performs safety compliance audits and MECC Coordinator skill checks.
    
    
16. Provides highly responsible and complex administrative support to the Senior Manager of MECC.
    
    

Minimum Qualifications

Other Qualifications

Knowledge of:

• Operations and services of right-of-way construction, maintenance, and emergency response program.
• Principles and practices of routine and corrective right-of-way equipment maintenance.
• Methods, materials, tools, and equipment used in the maintenance of right-of-way equipment.
• Procedures for the placement and removal of prohibits, safe clearances, and blanket work area protections.
• Operations and requirements of an asset management and maintenance reporting system.
• Operational characteristics of various radio and voice communication devices.
• Operations, rules, and procedures pertaining to roadway worker protection and safety.
• Rules and regulations for revenue and non-revenue vehicle routing and movement control procedures.
• Computer-based applications including timekeeping programs, spreadsheet applications, and word processing applications.
• Ventilation theory and control in subway areas.
• Principles of basic report preparation and documentation control.
• Occupational hazards and standard safety practices.
• Related Federal, State, and local codes, laws, and regulations.
  
  

• Overseeing and participating in the management of a comprehensive systems maintenance command center.
• Selecting, scheduling, supervising, training, motivating, and evaluating staff.
• Assessing various maintenance problems and emergencies, analyzing the scope of response required, and dispatching staff accordingly.
• Coordinating routine wayside maintenance and unscheduled wayside repair.
• Continuously monitoring wayside operations through voice communications and visual displays.
• Scheduling, coordinating, and prioritizing wayside construction and maintenance activities.
• Ensuring the adherence to established maintenance and emergency response rules and regulations.
• Implementing standard operating procedures which promote system safety and reflect industry best practices.
• Reading and interpreting track access schedules and determining points of access.
• Reading and interpreting electrical, mechanical, and structural drawings, diagrams, plans, and maps.
• Participating in the development and administration of division goals, objectives, and procedures.
• Maintaining various logs on maintenance operations and preparing clear and concise reports.
• Communicating clearly and concisely, both orally and in writing.
• Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals.
• Researching, analyzing, and evaluating new service delivery methods and techniques.
• Maintaining accurate records regarding work performed and producing documents and reports by utilizing computer-based applications including timekeeping programs, spreadsheet applications, and word processing applications.
• Interpreting and applying Federal, State, and local policies, laws, and regulations.
• Establishing and maintaining effective working relationships with those contacted in the course of work.