Homeoffice Senior Business Analyst na i3 Verticals

JOB TITLE: Senior Business Analyst

DEPARTMENT: Enterprise Utilities 

REPORTS TO: Product Owner

JOB LOCATION: Remote

TRAVEL: 10%

SUMMARY OF POSITION:

We’re seeking a Senior Business Analyst to join our team and play a critical role in delivering high-quality software solutions. The ideal candidate will bridge the gap between stakeholders and software engineering teams, ensuring that software product features are clearly defined, documented, and translated into user stories/requirements.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Lead stakeholder collaboration to define and document software requirements, user stories, and journey mapping.
• Develop and refine detailed user stories and acceptance criteria to align with business objectives.
• Drive alignment on project goals through workshops, interviews, and strategic discussions.
• Translate business needs into clear, actionable technical requirements for engineering teams.
• Partner with UI/UX teams to refine user experiences through wireframing and prototyping.
• Contribute to backlog management, prioritization, and progress tracking in Jira (or similar tools).
• Maintain comprehensive documentation, workflows, and knowledge bases in Confluence.
• Serve as a key liaison between stakeholders and cross-functional teams to ensure business objectives are met and requirement traceability is maintained.
• Validate deliverables through UAT to ensure alignment with requirements.
• Identify and implement process improvements to enhance efficiency and mitigate risks.

MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE):

• Experience in business analysis or technical writing within software development.
• Strong understanding of SDLC methodologies.
• Expertise in requirements gathering, process mapping, and functional documentation.
• Proficient in Jira or like for task and project management.
• Skilled in Confluence or like for documentation and knowledge management.
• Excellent communication skills, translating technical concepts for non-technical audiences.
• Strong analytical and problem-solving abilities.
• Adept at managing multiple priorities in fast-paced environments.

PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE):

• Bachelor's degree in Business, IT, Computer Science, or a related field.
• 7+ years as a Business Analyst or similar role in software development.
• Experience with court-specific or case management systems.
• Proficient in Figma for wireframing and prototyping.
• Familiar with API integrations, data mapping, and system workflows.
• Knowledge of compliance frameworks (CJIS, FedRAMP, NIEM, NODS).
• Experience creating user acceptance criteria and conducting manual release testing.
• Strong organizational and time-management skills.