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Hybrid Operations Support Executive na CDR

CDR · London, Reino Unido · Hybrid

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Location: London (Holborn) 

Working pattern: Full time (Hybrid Working)

 

About us 

At CDR UK, we are specialists in corporate reputation, supporting some of the world’s most high-profile organisations in navigating complex reputational challenges. Whether it's crisis management, corporate positioning, or long-term stakeholder engagement, we deliver thoughtful, trusted advice that helps our clients protect and grow their reputations. Part of the Accordience Group, we offer the scale of a global network with the collaborative, supportive feel of a specialist consultancy.

 

Role overview 

We’re now looking for an Operations Support Executive to join our team in a pivotal role supporting both the business’s day-to-day operations and our senior leadership. If you’re someone who enjoys being the “go-to” person, loves keeping things organised, and wants to be part of a collaborative team environment, we’d love to hear from you.

 

What You'll Be Doing

Executive Support

  • Provide assistant support to the UK Managing Directors, including diary management and making reservations.
  • Schedule and facilitate internal and external meetings, including formatting presentations and offering tech support during pitches.
  • Coordinate the booking of national and international travel for senior leaders and client teams.

Operations & Office Support

  • Manage subscriptions, renewals, and member additions.
  • Process payments and invoices (e.g., Addison Lee, conferencing services).
  • Collaborate with the Office Manager to ensure smooth day-to-day running of the Holborn Gate office.
  • Act as the first point of contact for IT queries from the team, escalating to IT support as needed.
  • Oversee IT equipment ordering and stock, and liaise with IT/third parties on any website issues.

Marketing, Events & New Business

  • Oversee HubSpot management to maintain accurate and up-to-date records.
  • Support with logistics for external events, including site visits, budget tracking, and working with partners.
  • Maintain updated new business assets such as bios, client logos, and case studies.
  • Format internal and external documents, including pitches and proposals.
  • Use Canva to create or edit marketing collateral for internal and external communications (e.g., invitations, branded content).

People & Talent

  • Support onboarding and offboarding processes, including scheduling inductions and probation reviews.
  • Assist HR in keeping the staff handbook updated.
  • Organise ad-hoc team activities, such as leavers’ drinks and ordering cards, gifts, and vouchers.
  • Coordinate internal training programmes and ensure smooth scheduling.

ESG Support

  • Gather data and liaise with the group to submit ESG reports
  • Work with the ESG group to promote internal initiatives such as Plastic Free July, Zero Waste Week, and sustainability talks.

 

About You

  • You are organised, thorough, and enjoy supporting others.
  • You are a problem-solver who stays calm under pressure and can juggle multiple priorities.
  • You have excellent attention to detail and pride yourself on accuracy.
  • You communicate clearly and effectively with colleagues at all levels.
  • You enjoy a varied role and take initiative to keep things moving.
  • Previous experience in operations, administration, team support, or office coordination would be helpful.
  • You’re familiar with tools like Microsoft Office and Canva (or are willing to learn).
  • An interest in communications, marketing, or agency life is a bonus - but attitude is what matters most.

 

And in return…

We believe in rewarding great work and creating an environment where you can thrive:

  • Work from Anywhere up to 4 weeks per year.
  • 25 Days’ Holiday, increasing by 1 day each year up to 28 days.
  • Additional Birthday leave, so you can enjoy a gifted day to celebrate.
  • Early Finish Fridays so you can start your weekend at 4pm.
  • Enhanced Family Leave, supporting you through life’s milestones.
  • Office Perks, including free fruit and breakfast when in the office.
  • Employee Assistance Programme (EAP), offering 24/7 wellbeing support.
  • Life Assurance, providing peace of mind.
  • New Business & Employee Referral Schemes to reward you for bringing in opportunities and talent.

 

At CDR UK, we’re proud of our collaborative and supportive culture. You’ll be joining a team where your contribution is genuinely valued, and you’ll have opportunities to grow your career while working in a flexible, people-first environment. Additionally, we recognise that to deliver the best work for our clients, we need a diverse range of perspectives and experiences. As an equal opportunities employer, we are committed to ensuring best practice approaches to a diverse and inclusive recruitment process and encourage applications from people of all backgrounds.

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