Hybrid Senior Full Stack Engineer na Department of Customer Service

Clerk Grade: DCS Clerk Grade 9/10 ($129,464 - $142,665)

Role: Senior Full Stack Engineer

Employment Type: Temporary Opportunity until 30 June 2026.

Location: Sydney CBD, flexible working arrangements available

Who we are

The Department of Customer Service (DCS) is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW. 

Government Technology Platforms (GTP) forms part of Digital NSW and delivers core and common digital capabilities and infrastructure solutions including cross sector leadership across NSW Government underpinned by the Digital Government Strategy.

The opportunity   

We are now inviting applications for the opportunity of Senior Full Stack Engineer for Government Technology Platforms, within Digital NSW as it transforms to become the state's trusted partner to enable accessible and secure digital platforms and services for the citizens and business of NSW

In this role you will contribute to the planning and development and delivery of high-quality, reliable, reusable and maintainable ICT / Digital systems and/or networks to support the delivery of strategic objectives for the Organisation and/or partner agencies.

Day to Day Responsibilities

Technical Execution, Mentorship, and Problem-Solving:

•       Design, develop, and optimize complex features and system components.
•       Own code quality, performance, and scalability for assigned features.
•       Review code and provide mentorship to engineers and trainees.
•       Collaborate with QA, DevOps, and System Teams to ensure high-quality releases.
•       Debug and resolve critical issues in development and production environments.
•       Drive technical improvements, automation, and process optimizations.

SAFe Scaled Agile Framework:

•      Participate in Scrum of Scrums to coordinate across teams and ensure dependency resolution.
•      Contribute to System Demos and Inspect & Adapt (I&A) workshops, providing feedback for continuous improvement.
•      Participate in PI Planning, Sprint Planning, and backlog grooming to align work with business goals.
•      Collaborate with other teams within the ART to resolve technical dependencies and integration challenges.

What you will bring to this role 

•      Extensive Full Stack development experience leading the design and delivery of scalable enterprise solutions using C# .NET Core and SQL Server (or equivalent) with strong attention to performance and maintainability.

•      Experience in development of frontend solutions using ReactJS, typescript, Mui components and SASS/CSS. 

•      Collaborate with software developers, business analysts and software architects in an agile setting to plan, design, develop, test, and sustain client solutions. 

•       Engage actively in daily standups, sprint planning meetings, retrospectives, and broader technical discussions to improve team and chapter collaboration. 

•      Design, develop, and unit test applications in accordance with client requirements. 
  

Essential requirements:

•       Experience developing backend services, microservices, unit testing, and RESTful APIs using contract-driven design and C# .NET Core with SQL  Server (or similar relational databases) as part of full stack solutions.
•       Knowledge of ReactJS, Typescript, Mui, Html5 and CSS (less and bootstrap), including JEST. 
•       Experience working in a fully agile software development environment. 
•       Experience with JIRA and GIT workflows. 
•       Experience with DevOps, CI/CD using GitLab and Jenkins preferable. 
•       Knowledge of Docker and Kubernetes preferable. 
•       Knowledge of Code Analysis tools, such as Snyk preferable. 
•       Ability to work under pressure and meet hard deadlines. 
•       Excellent interpersonal and communication skills.
•       Demonstrated experience working in collaborative, multi-disciplinary teams. 
•       Highly collaborative, can-do approach, within and outside the immediate teams. 

AI Statement

The NSW Government is committed to ensuring the safe, ethical, and responsible deployment of AI across NSW. Please review the NSW Government Generative AI basic guidance here https://www.digital.nsw.gov.au/policy/artificial-intelligence/generative-ai-basic-guidance

GTP embraces the use of AI to enhance productivity and creativity. In the Assignment to Role process, AI tools should be used solely for drafting and planning purposes, final submitted applications need to be your own work and reflective of your personal experience. 

Salary Grade 9/10, with the base salary for this role starting at 129,464 base plus superannuation

Click Here to access the Role Description.

For enquiries relating to recruitment please contact Swathy Mohan via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Thursday 22 2025 at 9:59 AM 

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW.  We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace   

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit

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Information on adjustments available for the recruitment process