At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.
Department Focus:
The Partnerships Department at Deliverect is a dynamic team of innovative thinkers and strategic executors dedicated to building and nurturing mutually beneficial relationships that drive shared success and growth within our ecosystem. By meticulously aligning partnership strategies with Deliverect's overarching business goals, we champion transparent and open communication throughout the entire relationship lifecycle, fostering a climate of trust and collaboration. Committed to continuous innovation and growth, we architect collaborations that redefine success within the Deliverect universe.
Your Impact:
As a Partner Manager, you will be the visionary architect of our strategic collaborations, building and nurturing partnerships that redefine order management for the entire Foodservice and Q-commerce industry. Your expertise will be instrumental in expanding Deliverect's market reach and driving revenue growth. You will implement and manage joint business plans, ensuring our partners can effectively sell and promote our offerings, and you will become a trusted advisor for assigned strategic alliance partners. Your impact will be tangible, measured in the success of our partners and the continued growth of Deliverect.
*This is a full-time fixed term (12 month contract), hybrid role with a flexible work schedule, offering 3 days in our Toronto office and 2 days from the comfort of your home.
What you will do:
Implement and manage joint business plans with strategic partners, aligning with Deliverect's overall growth objectives.
Become the trusted advisor for assigned partners, building strong and collaborative relationships.
Track and measure joint business goals and KPIs, providing insights and recommendations for optimization.
Proactively monitor partnership health, identify areas for improvement based on key metrics, and manage partnership renewals.
Manage partnership renewals, negotiating terms and discussing future growth plans
Provide training and enablement resources to partners, enhancing their ability to generate leads and close deals.
Develop strategies to increase partner-sourced revenue through cross-sell and upsell initiatives.
Foster open communication and collaboration between internal teams and external partners to create a unified ecosystem.
Celebrate partnership milestones and successes to solidify relationships and drive long-term engagement
What you will Bring:
3+ years of experience in B2B SaaS partnership management, channel sales, or alliance management
Fluent language skills in English, Mandarin or Cantonese an asset
Proven track record of building and nurturing strong relationships with strategic partners or account management
Excellent communication, collaboration, and negotiation skills
Strong analytical and problem-solving skills with the ability to identify and implement partnership optimization strategies
Strong knowledge of ERP software products and REST API integrations
Deep understanding of the SaaS industry, online order management solutions, and the broader restaurant and hospitality landscape
Experience with developing and executing successful go-to-market strategies (bonus points for experience with co-marketing initiatives)
Proficiency in CRM and marketing automation tools
Ability to work independently, manage multiple priorities, and meet aggressive targets
Join Our Innovative Journey:
At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.
What You'll Gain by Joining Us:
Invest in Your Growth-We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.
Solve Meaningful Challenges-Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.
Drive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.
Collaborate with a Global Team-Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.
Be Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.
Enjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.
Our Commitment to Inclusion:
We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.
Important Information:
1. Fluency in English is required, with strong written and verbal communication skills being essential.
2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.
3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.
If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at [email protected].
Ready to shape the future of commerce with us? Explore our opportunities and apply today!
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