Created by hospitality operators for hospitality operators, Avero is the trusted technology partner for the hospitality industry. We empower 40,000+ hospitality professionals with the answers they need to transform their businesses and their lives, getting them out of the back office and into the kitchen with their staff, onto the floor with their guests, and at home with their families.
POSITION OVERVIEW
Avero seeks a Systems Administrator to join our Product Operations team. You’ll manage and optimize both data center and corporate cloud infrastructure, as well as end user equipment. Key responsibilities include automating onboarding/offboarding processes, monitoring and upgrading hardware/software, and streamlining operational workflows.
You should have deep technical expertise, a service-oriented mindset, and a drive to automate and improve systems. This position is 80% remote, reporting to the Head of Product Operations and collaborating closely with DevOps.
Our Product Operations team supports both on-premises and AWS-based infrastructure, underpinning all Avero products and corporate IT. We leverage modern technologies and follow an Everything-as-Code approach to deliver highly available, performant, and adaptable systems.
Applicants must reside within a reasonable commuting distance (approximately 50 miles or less) of both Carteret, NJ and Brooklyn, NY.
Who You Are
An experienced Systems Administrator who enjoys working within nurturing, highly collaborative remote-first teams and organizations.
Team player with a positive attitude and the ability to interact effectively with your staff at all levels of the organization.
An outstanding communicator who can help translate technical concepts and concerns to non-technical stakeholders.
A strong individual contributor who can lead by example.
A steward of code, systems, documentation, and processes.
What You'll Do
Support of migration of on-premises monolithic application infrastructure to cloud-based microservices
Explore, implement, and test new technologies
Access Product Operations equipment storage in Brooklyn, NY
Participate in data center operations in Carteret, NJ
Participate in on-call pager rotation
Champion operational excellence, actively participating in the process of development and continuous improvement
Provide technical support to your team members, take ownership of your work, and always be learning
Participate in operational reviews, defining and refining your team’s process
Support corporate cloud infrastructure and end user devices, but not limited to, the following:
Responsible for primary remote corporate help desk duties for end users.
Troubleshoot and resolve end user hardware and software problems.
Maintaining Windows and MacOS end user hardware.
Perform routine Microsoft 365 administration tasks including add/remove/manage Microsoft 365 accounts
End user device deployment automation development and implementation.
Strong understanding of the core concepts of networking, security, systems administration, and monitoring/alerting
Excellent verbal and written communication skills
Experience working within remote or geographically distributed teams is preferable and a strong commitment to collaboration in a remote-first environment
You do not need to be an expert in everything but should have a significant overlap with our existing technology stack. We can help you ramp up where there are gaps:
Languages – Python, Perl
Oracle WebLogic Administration
Databases – Oracle, SQL Server
Cloud Administration: AWS
Why You'll Love Working Here
Competitive pay with a strong focus on maintaining work/life balance
Company-sponsored benefits including Medical, Dental, and Vision coverage
Remote work flexibility (We operate as a fully remote team!)
Health Savings Account (HSA) featuring quarterly employer contributions
Flexible Spending Accounts (FSAs) for medical and dependent care expenses
Employer-paid coverage for Disability, Life Insurance, and AD&D
Transit benefits available for NYC-based employees
401(k) retirement plan to support your financial future
Paid Parental Leave to support growing families
ClassPass membership to help you stay active and well
Equity ownership – every team member shares in our collective success!
Disclaimers
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Please note that we are only able to hire permanent residents (green card holders) or U.S. citizens at this time.
Avero is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. If this role would make you excited to come to work every day, please apply! We look forward to connecting.
Avero is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. If this role would make you excited to come to work every day, please apply! We look forward to connecting.
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