Hybrid Customer Service Representative na Bacon Nation Inc
Bacon Nation Inc · Rockwall, Estados Unidos Da América · Hybrid
- Junior
- Escritório em Rockwall
Description
Family owned, and operated Bacon Plumbing Heating Air Electric & Roofing is looking for an Call Center Representative to join our team.
Bacon Plumbing provides:
- A safe, stable, and satisfying work environment.
- Ample work volume
- Hourly pay so that you can be assured of a certain level of compensation.
- Insurance and Retirement benefits.
- A career path including management opportunities.
- Insurance (Medical, Dental, Vision and Life)
- PTO
- Free to employees, in-house, modern workout facility
Responsibilities:
· Answer inbound calls in a high-volume call center environment
· Able to troubleshoot customer needs in a timely manner
· Monitor emails, text messages, and virtual leads
· Must be friendly, personable, and able to respond to customer concerns with a positive attitude.
· Experience with Service Titan, preferred
· Experience or knowledge of Plumbing, HVAC or Electric Service
· Minimum of 3 years in Customer Service
· Flexible Schedule
· Participate in On-Call rotation as needed
Qualifications:
- Prior Call Center experience with Plumbing, HVAC or an Electric service provider is preferred
- MUST HAVE a Minimum of 2 years customer service experience in a call center or telemarketing role
- Have open availability from 7am to 7pm
Job Type: Full-time
Pay: Compensation based on experience
Job Type: Full-time
Salary: $18.00 - $22.00 per hour
Benefits:
- 401(k) matching
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life insurance
- Short-Term Disability and Long – Term Disability
- Accidental, Critical Illness and Hospital Indemnity
- Paid Time Off
- Paid Holidays
- Paid Training
Schedule:
- 4/10 – Four days, 10 hours. Off 3 days.
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Rockwall, TX 75032: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
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