Hybrid Head - Quality Assurance na Tata Teleservices (Maharashtra) Limited
Tata Teleservices (Maharashtra) Limited · Hyderabad, Índia · Hybrid
- Junior
- Escritório em Hyderabad
Job Summary
Candidatar-se agora
We are looking for a detail-oriented and proactive Quality Assurance (QA) Head to ensure the delivery of high-quality, defect-free products and services. The ideal candidate will act as the gatekeeper for quality across the Software Development Life Cycle (SDLC), ensuring alignment with defined standards and exceeding customer expectations.
Key Responsibilities- Define, implement, and continuously improve QA policies, processes, and standards.
- Design and execute comprehensive test plans, test cases, and automated testing scripts.
- Identify, document, and manage defects; track resolution in coordination with development teams.
- Collaborate closely with cross-functional teams (development, operations, and product) to resolve quality issues.
- Monitor quality metrics and ensure adherence to QA processes through audits and reviews.
- Lead and mentor junior QA staff, fostering a culture of accountability and continuous improvement.
- Deliver high-quality software with minimal defects.
- Minimize rework and production issues through proactive testing and validation.
- Ensure regulatory and industry standards compliance.
- Improve customer satisfaction through reliable and consistent product performance.
- High defect detection and resolution rate.
- Increased test coverage and automation efficiency.
- Reduction in post-release defects.
- QA process audit success and compliance.
- High customer satisfaction and user feedback scores.
- Reduced cost of quality and faster time-to-market.
- Enhanced team collaboration and ownership.
- Stronger brand reputation and customer trust.
- Bachelor’s/Master’s degree in Computer Science, Engineering, or a related field.
- Over all 12 yrs + Industry experience
- 5+ years of experience in Quality Assurance, with at least 2 years in a head / lead role.
- Strong understanding of QA methodologies, tools, and processes.
- Experience with test automation tools (e.g., Selenium, JUnit, Postman).
- Familiarity with Agile, Scrum, or DevOps environments.
- Excellent analytical, communication, and problem-solving skills.
Company
Transforming Businesses through Digitalization
Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike.
Our People Shape Our Journey Ahead
We are India’s leading enabler of digital connectivity and technology solutions for businesses - a feat possible only because we are fueled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values.
