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Hybrid Patient Coordinator na Skin Rejuvenation Clinic

Skin Rejuvenation Clinic · Edina, Estados Unidos Da América · Hybrid

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We are looking for a full-time Patient Coordinator to join our experienced team at Skin Rejuvenation Clinic in Edina, MN.


The ideal candidate will have a passion for collaboration and a commitment to helping patients achieve their goals. A strong enthusiasm for the aesthetic industry, a willingness to learn and undergo training, and a desire to grow with our team are essential.


Schedule:

  • Full-time, 5 days/week, 40 hours/week
  • M, T, W, F 9:30-5:30 and Th 11:30-7:30


Responsibilities:

  • Responsible for patient check-in, greeting each patient in a pleasant and professional manner.
  • Tracks patients in the reception area and communicates with them as needed.
  • Evaluates chart data to verify that all information has been received and completed
  • Ensures that proper authorization and consents are completed prior to all services.
  • Enters all new patient demographic information into the computer.
  • Puts charts in bin for specific service provider.
  • Marks arrival time of patients in office and makes sure that patients are seen on time.
  • Processes patients at conclusion of visit.
  • Engages the patient and inquires about their satisfaction with the service. Reviews fee sheets for correct charges; enters information into the computer.
  • Ensures patients understand their treatment and products; provides any special instructions to patients upon leaving.
  • Ensures the patient understands the doctor’s instructions.
  • Pre-book future appointments
  • Explains all fees and patient financial responsibility.
  • Verifies patient insurance and address information.
  • Secures all necessary patient signatures; obtains proper informed consent and insurance authorization.
  • Collects fee for services. • Ensures patient satisfaction.
  • Schedules appointments as needed
  • Converts calls from inquiry to consultation • Places telephone calls to new patients to confirm upcoming appointments and verifies information required of the patient at the time of appointment.
  • Places telephone calls to no-show appointments; reschedules as needed.
  • Provides back-up support on telephones. •
  • Inspects reception room for neatness.
  • Enters loyalty program points • Makes appointments on an as-needed basis.
  • Maintains updated billing procedures. • Performs other duties as required.
  • Assists other front office personnel as needed.
  • Provide product consultation and education for patients
  • Achieve product knowledge for each of the product lines, including ingredients
  • Drive service and retail awareness


Benefits:

  • 401K with company match
  • PTO
  • Medical, Dental, Vision, and additional insurance
  • Much more!











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