- Senior
- Escritório em Toronto
We are looking for a dynamic Senior Business Analyst who is passionate about what they do. As a member of the IT project team, the Senior Business Analyst’s role is to help guide our business partners in improving processes, products, services, and software through data analysis.
- Elicit business requirements by employing different techniques depending on the audience and project size.
- Lead medium and large-scale strategic projects in collaboration with the product owner and project manager.
- Create ‘AS IS’ and ‘TO BE’ Workflows to be used to identify automation and operational efficiency opportunities.
- Evaluate and anticipate project risks, and future impacts of requirements.
- Apply flexibility and adaptability to project and priority circumstances.
- Conduct meetings and presentations to share ideas and findings.
- Develop solutions through a combination of system configuration changes, process and workflow development, end-user training, communication, and change management.
- Coordinate with multiple teams, build strategic relationships to ensure the best solution and business outcome.
- Identify and recommend process and design improvements to existing applications, procedures, and workflows.
- Work with the QA team to help define the test strategy, and identify relevant use cases.
Qualifications
- Bachelor’s degree or equivalent work experience, CBAP certification is an asset.
- 6+ years of Business Analysis experience, preferably within the P&C insurance industry, with a focus on Financial and Commercial insurance projects.
- Superior analytical skills and attention to detail.
- Excellent time management, estimation capabilities, and ability to perform several tasks and projects concurrently.
- Ability to complete Business Specifications, Functional Specification, Workflow Diagrams, Gap Analysis, Business Case, and ROI Analysis documentation.
- Strong knowledge of Visio, Agile methodologies, SDLC, and BA concepts.
- Quick learner of new technologies and procedures.
- Excellent communication skills, both written and verbal.
- Strong interpersonal skills in dealing with people at all levels of the organization, and from a variety of disciplines.
- Proven leadership and decision-making skills.
- Self-starter with the ability to work independently.