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Description

Sales/Intake Attorney – Criminal Defense | Michael & Associates, Tennessee

Michael & Associates is transforming the criminal defense landscape in Tennessee. After experiencing rapid growth and outstanding success in Texas, we are bringing our innovative approach to a new market—emphasizing collaboration, technology, and exceptional client service. Our mission is both ambitious and unequivocal: within three years, we intend to become the largest and most effective criminal defense firm in the nation, while fostering an environment where attorneys can excel both personally and professionally, ensuring that every client receives outstanding representation.

Who We Are

We differentiate ourselves from traditional defense firms by combining premier legal expertise with operational efficiency similar to that of leading technology companies. By leveraging state-of-the-art digital marketing, streamlined workflows, and data-driven systems, we deliver an exceptional, concierge-level experience for our clients. This approach has established us as one of the largest criminal defense firms in Texas, and we are now bringing this innovative model to Tennessee—establishing a new standard for criminal defense practices.

About the Role

As a Sales/Intake Attorney, you will serve as the first point of contact for individuals seeking legal representation. You will engage directly with clients facing serious criminal charges, carefully assess their situations, and clearly communicate how Michael & Associates can protect their rights and future.

This role does not involve cold calling—every lead is pre-qualified and actively looking for legal counsel. Your focus will be on building trust, demonstrating the firm’s value, and guiding prospective clients through the process of retaining our services.

Key Responsibilities

Engage and Convert

• Conduct daily consultations with roughly 20 qualified leads.
• Build rapport quickly, understand client needs, and secure signed retainers.

Educate and Advise

• Develop in-depth knowledge of Tennessee criminal law and our firm’s defense strategies.
• Answer client questions confidently and explain our approach in a clear, reassuring manner.

Empathize and Reassure

• Support clients who may be anxious or overwhelmed.
• Demonstrate professionalism, patience, and empathy to build trust and confidence.

Represent the Brand

• Uphold Michael & Associates’ commitment to excellence, advocacy, and white-glove service.
• Set the tone for an exceptional client experience from the very first interaction.

Why You’ll Love This Role

• Join a Fast-Growing Firm
  Be part of our Tennessee launch team and help shape a new market for one of the nation’s most ambitious criminal defense firms.
• Clear Career Advancement
  We offer growth opportunities rarely found in small defense firms. Top performers can lead intake teams, manage markets, and take on larger leadership roles as we expand nationwide.
• Innovative, Tech-Savvy Culture
  Harness technology, automation, and continuous improvement to work more efficiently and focus on achieving results.
• Collaborative Team Environment
  Success is shared. Every client benefits from our collective expertise, ensuring you have support and aligned goals every step of the way.
• Make a Meaningful Impact
  From day one, your work directly affects lives—helping clients regain control, hope, and confidence during challenging times.

Requirements

• You Enjoy Consultations and Client Interaction
  You’ll be speaking with potential clients on the phone every day — and we mean a lot. If you don’t genuinely enjoy engaging with people, listening to their stories, and guiding them toward solutions, this isn’t the right role. But if you thrive on meaningful conversations and helping clients take that first step toward peace of mind, you’ll love it here.
• Proven Phone Sales Skills
  You don’t just talk — you connect. You’re friendly, empathetic, and professional, but also confident and persuasive. You can build rapport quickly, handle objections gracefully, and explain legal value clearly. Prior experience in phone-based sales or client consultations is a big plus.
• Licensed (or Eligible) Attorney
  To qualify, you must have one of the following:
• An active Tennessee Bar license, or a clear plan to obtain one; or
• An active Bar license from another state for 5+ years, making Tennessee admission straightforward; or
• A Bar license from a state with reciprocity with Tennessee.
• You Love the Phone — Seriously
  We can’t stress this enough: this role is about talking with people all day, every day. If that energizes you, you’ll thrive here. If not, this probably isn’t your ideal fit.

Benefits

Competitive Salary Range: $130000– $200000 per year (depending on experience and performance)