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Description

Norwegian Speaking Fitbit Products Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in European recruitment and specialized business process outsourcing. We bridge the gap between world-class talent and global brands, providing unique career opportunities for those seeking professional growth in vibrant, international environments.

Job Overview

Are you passionate about fitness, wellness, and cutting-edge wearable technology? We are currently seeking a dynamic individual for our Norwegian Speaking Fitbit Products Support Specialist position in Bulgaria, where you will provide expert guidance to customers looking to improve their health and activity tracking through world-class Fitbit devices.

Key Responsibilities

• Provide high-quality technical support to Norwegian-speaking users of Fitbit products via phone, chat, and email.
• Assist customers with the setup, synchronization, and troubleshooting of wearable fitness devices and the Fitbit application.
• Promote health and wellness engagement by educating users on advanced tracking features and fitness goal setting.
• Maintain a deep understanding of the fitness & wellness industry to resolve inquiries efficiently and professionally.
• Build positive relationships with our users, ensuring they feel motivated and supported on their personal fitness journeys.
• Document all user interactions with accuracy in our support systems to ensure consistent service quality.
• Collaborate with internal teams to identify emerging product trends and improve the overall customer experience within this sector.

Requirements

• Native or fluent Norwegian (spoken and written) is mandatory for this role.
• Valid EU passport or a legal right to work in Bulgaria.
• A genuine interest in the fitness & wellness industry and wearable technology.
• Excellent communication skills with a customer-centric and empathetic mindset.
• Ability to work effectively in a multicultural, on-site office environment in Sofia

Benefits

What We Offer

• Competitive Monthly Salary reflective of your professional expertise.
• Fully Paid Initial Training to get you up to speed on all products and tools.
• Comprehensive Health Insurance package for your peace of mind.
• Fully Paid Relocation Package, including flight costs, airport transfer, and hotel accommodation upon your arrival in Sofia.
• Attractive Monthly Performance Bonus for hitting your key metrics.
• One-time €1,500 Signing Bonus for all new hires joining our team.
• Career development programs and professional growth opportunities within one of the top Norwegian-speaking jobs in Bulgaria.

Life in Bulgaria

Sofia is rapidly becoming a top destination for professionals looking for international opportunities, consistently ranking among the best for jobs in Bulgaria. With a rich history, affordable cost of living, and a vibrant social scene, Bulgaria offers a unique blend of traditional culture and modern city life, all set against the backdrop of breathtaking mountain ranges and a pleasant continental climate.

Relocating to Bulgaria provides the perfect opportunity to experience a high quality of life while advancing your career. From world-class dining to a welcoming expat community, living here makes your transition smooth and enjoyable. We are proud to support this position as part of our premier list of Norwegian-speaking jobs, ensuring that your move to Bulgaria is the beginning of an exciting chapter.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in a thriving industry, we invite you to Apply Now. Join Mercier Consultancy Group and start your journey as a Norwegian Speaking Fitbit Products Support Specialist today!