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Tier 2 Windows Engineer (Onsite - Westbury, Long Island)

Bit by Bit Inc · Westbury, Stati Uniti d'America · On-site

  • Escritório em Westbury
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Description

We are hiring a Tier 2 Windows Engineer to work onsite in Westbury, Long Island. This is a full-time position ideal for someone with strong Windows support experience who enjoys hands-on technical work and problem-solving in a fast-paced environment.

Responsibilities:

  • Provide Tier 2 support for Windows 10/11 and Windows Server (2016/2019/2022)
  • Troubleshoot desktop, server, and network issues
  • Manage Active Directory, Group Policy, file/print services
  • Administer Microsoft 365 (Exchange Online, Teams, SharePoint, Intune)
  • Support endpoint security tools and maintain system compliance
  • Collaborate with Tier 1 and Tier 3 support as needed
  • Document all work in a ticketing system
  • Communicate effectively with both technical and non-technical users

Requirements

  • 3+ years of experience in a Windows support or systems administration role
  • Proficiency with Microsoft 365, Active Directory, and core networking (TCP/IP, DNS, DHCP)
  • Experience with remote support tools and system imaging
  • Strong communication, organization, and troubleshooting skills
  • Must be punctual, professional, and able to work onsite daily in Westbury, NY
  • 4 days (32 hours) a week of work, including evenings and weekends and occasional vacation coverage
  • Reliable transportation is required

Preferred Qualifications:

  • Microsoft certifications (e.g., MCSA, AZ-104, MS-900)
  • Experience with Hyper-V or VMware
  • Familiarity with Network monitoring and remote access tools

Benefits

Full benefits package including:

  • $42/Hour + overtime pay
  • Medical, dental, and vision insurance
  • Retirement plan
  • Paid time off and holidays
  • Certification reimbursement and professional development
  • Contract engagement terms available at a higher rate of pay.