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Description

Sales/Intake Attorney – Criminal Defense | Michael & Associates, Tennessee

Michael & Associates is transforming the landscape of criminal defense in Tennessee. After rapid growth and exceptional success in Texas, we’re bringing our innovative model to a new market—uniting collaboration, technology, and elevated client service. Our mission is ambitious but straightforward: within three years, we intend to become the nation’s largest and most effective criminal defense firm, all while fostering an environment where attorneys can excel both personally and professionally and every client receives outstanding representation.

Who We Are

We’re not your typical defense firm. We combine elite legal expertise with the operational efficiency of top technology companies. Leveraging advanced digital marketing, streamlined workflows, and data-driven systems, we provide a premium, concierge-style client experience. This approach has made us one of the largest criminal defense firms in Texas, and we’re now bringing the same innovative model to Tennessee—redefining the standard for criminal defense practice.

About the Role

As a Sales/Intake Attorney, you will be the first point of contact for individuals seeking legal assistance. You will work directly with clients facing serious criminal charges, listen carefully to their situations, and clearly communicate how Michael & Associates can protect their rights and future. This role does not involve cold-calling—every lead is pre-qualified and actively seeking representation. Your primary responsibility is to build trust, demonstrate the value of our firm, and guide clients through the process of retaining our services.

Key Responsibilities

Engage and Convert

• Conduct daily consultations with roughly 20 qualified leads.
• Build rapport quickly, understand client needs, and secure signed retainers.

Educate and Advise

• Develop in-depth knowledge of Tennessee criminal law and our firm’s defense strategies.
• Answer client questions confidently and explain our approach in a clear, reassuring manner.

Empathize and Reassure

• Support clients who may be anxious or overwhelmed.
• Demonstrate professionalism, patience, and empathy to build trust and confidence.

Represent the Brand

• Uphold Michael & Associates’ commitment to excellence, advocacy, and white-glove service.
• Set the tone for an exceptional client experience from the very first interaction.

Why You’ll Love This Role

1. Join a Rapidly Growing Firm

• Be part of our Tennessee launch team and shape a new market for one of the nation’s most ambitious defense firms.

2. Real Career Growth

• Unlike most small defense firms, we offer a clear growth path. Top performers can lead intake teams, manage markets, and take on larger leadership roles as we scale nationwide.

3. Innovative, Tech-Driven Culture

• Leverage technology, automation, and continuous improvement to work smarter and focus on results.

4. Team-Based Success

• Collaboration is key — every client benefits from our collective expertise, ensuring you always have support and shared goals.

5. Make an Immediate Impact

• Your work directly changes lives. From the first conversation, you’ll help people regain control and feel hopeful again.

Requirements

• You Enjoy Consultations and Client Interaction
  You’ll be speaking with potential clients on the phone every day — and we mean a lot. If you don’t genuinely enjoy engaging with people, listening to their stories, and guiding them toward solutions, this isn’t the right role. But if you thrive on meaningful conversations and helping clients take that first step toward peace of mind, you’ll love it here.
• Proven Phone Sales Skills
  You don’t just talk — you connect. You’re friendly, empathetic, and professional, but also confident and persuasive. You can build rapport quickly, handle objections gracefully, and explain legal value clearly. Prior experience in phone-based sales or client consultations is a big plus.
• Licensed (or Eligible) Attorney
  To qualify, you must have one of the following:
• An active Tennessee Bar license, or a clear plan to obtain one; or
• An active Bar license from another state for 5+ years, making Tennessee admission straightforward; or
• A Bar license from a state with reciprocity with Tennessee.
• You Love the Phone — Seriously
  We can’t stress this enough: this role is about talking with people all day, every day. If that energizes you, you’ll thrive here. If not, this probably isn’t your ideal fit.

Benefits

Competitive Salary Range: $130000– $200000 per year (depending on experience and performance)