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Position Summary

While reporting to the Audio Visual Manager and as part of the Creative Services team, the Audio Visual Technician is responsible for the lighting, audio, electronic visual FX, show control, componentry and hardware within The Florida Aquarium (TFA) and for offsite venues. This includes daily operations along with the planning, procurement and implementation of elements that exist in exhibitry, immersive experience, stage, events, Aquarium meetings and presentations, as well as installation, maintenance, inventory and replacement of these elements.

Essential Position Functions

• Assure successful daily operations by performing routine inspections and providing status reports, maintaining current systems knowledge and repair protocols, and maintaining open communication with all necessary departments and third parties.
• Attend meetings and brainstorming sessions to receive, contribute to and record vital information pertaining to each project.
• Follow all details of project requests and adhere to deadlines with an attention to detail that assures timely project completion and success.
• Provide specification recommendations and research for AV elements such as lights, speakers, amplifiers, control units and computers, projectors, accessories, etc. and assist in the procurement of these elements.
• Collaborate with the Audio Visual Manager, internal and external stakeholders, and third parties to assure all elements, when combined, successfully achieve the project’s AV needs.
• Maintain industry knowledge, flexibility and utilize a variety of technologies and approaches to achieve final products with a high-degree of quality and assist in keeping TFA on the cutting edge of AV and immersive content.
• Follow all AV departmental standards to ensure all projects maintain strict consistency in regards to safety, quality and dependability.
• Assist the Audio Visual Manager in maintaining AV organizational standards such as Standard Operating Procedures, inventories, file directories, equipment performance logs, ground plans, etc.
• Approach every project proactively, positively and with a solution-oriented mindset while managing production deadlines, Creative Services workflows and receiving constructive feedback.
• Support TFA’s Shared Purpose by participating in a Conservation Day of Action shift on an annual basis.
• Other duties as assigned, including participation in interdisciplinary teams and initiatives.

Education, Requirements and Technical Skills

• Associate’s or technical degree in AV or related field preferred with a minimum of 2 years prior experience as an AV technician for themed attractions, live entertainment or corporate events.
• Strong technical, safety and industry knowledge of AV componentry, installation methods and show control systems and configuration.
• Demonstrated ability to collaborate and work in teams while providing and following project needs.
• Strong oral, written and visual communicator with the ability to convey ideas while providing knowledge to others.
• Additional AV certifications such as CEA, CTS, CAT, CALT, etc. are a strong plus.
• Experience in the zoo, aquarium and/or museum industry with a passion for the natural world and immersive experience is a strong plus.

Competencies

• Customer Focus – Demonstrates courtesy, cooperation and friendliness with staff, volunteers, internal and external customers. Actively listens, anticipates and evaluates the customer’s needs. Ensures that customer satisfaction is a priority in all areas of responsibility. Actively engages Aquarium guests while fulfilling job responsibilities.
• Interpersonal Skills/Teamwork – Demonstrates the ability to work collaboratively within a team and across departments for organizational success. Demonstrates a positive attitude and initiative, seeks to understand before being understood. Fosters a positive, supportive and encouraging work environment. Demonstrates respect for other’s opinions, trusts in their abilities and recognizes their contributions.
• Professional/Technical Knowledge and Competency — Remains current on developments in the field within and outside the organization; maintains proficiencies
• Concern for Detail - Cares about every aspect of a task and executes each to a high degree of quality.
• Communication - Effectively expresses ideas verbally, non-verbally and actively listens to individuals and groups. Prepares and focuses presentations to the characteristics and needs of the audience. Expresses ideas clearly and concisely in written form, through memoranda, letters, reports and other documents
• Creativity - Proactively combines ideas, resources and skills in new and adaptive ways to better meet outcomes and objectives. Finds new ways of positioning the Aquarium worldwide as a model of excellence.
• Planning and Organization - Able to follow preset goals, timelines and organizational structure while also setting priorities among competing requirements and allocating resources in the most efficient and effective way. Creates contingency plans for and remains flexible in a changing work environment.

Typical Physical Requirements

• Sitting 2-3 hours per day

• Standing/Walking up to 6 hours per day

• Bending/Stooping/Squatting/Crawling — Often

• Climbing stairs and ladders — Often

• Reaching above shoulders —Often

• Crouching/Kneeling/Balancing — Often

• Pushing/Pulling — Often

• Carrying/Lifting up to 50 lbs. — Often

• Frequent work on Mobile Elevated Work Platforms at heights

• Potential exposure to dust, fumes and gases

• Typing on a computer keyboard; viewing a computer screen for extended periods

• Excellent vision for proofing and detail work

• Coping with demands/stresses that are associated with the job and/or the work environment so that acceptable levels of performance and overall contribution are maintained

• Ability to travel (car/air) as needed — locally and/or nationally

• Flexibility in working weekends, evenings and/or holidays as needed

• Potential exposure to bites, stings, scrapes and exposure to various plants, animals and birds