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WHO IS GUIDEHEALTH? 

Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Our goal is to make great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers. Driven by empathy and powered by AI and predictive analytics, Guidehealth leverages remotely-embedded Healthguides™ and a centralized Managed Service Organization to build stronger connections with patients and providers. Physician-led, Guidehealth empowers our partners to deliver high-quality healthcare focused on outcomes and value inside and outside the exam room for all patients. 

We are seeking a detail-oriented, tech-savvy, self-driven, and quick-learning Senior Technical Implementation Specialist with excellent problem-solving and communication skills to join our team. This role will play a pivotal part in onboarding new practices’ clinical data, new payers' claims data, and managing technical implementation projects with healthcare vendors. You’ll be responsible for supporting data integration efforts, managing system deployments, and ensuring successful go-live of AI and data-driven solutions in a complex healthcare environment.

WHAT YOU'LL BE DOING:

• Acting as the technical point of contact for both external and internal stakeholders during the onboarding and implementation process.
• Managing, coordinating and executing clinical and claims data integration projects, including EHR extracts, HL7/FHIR interfaces, API connections, and SFTP data feeds with vendors.
• Configuring, testing, and validating data interfaces and ETL pipelines.
• Translating clinical and operational requirements into technical configurations and workflows.
• Creating and maintaining integration documentation, including technical specifications, workflow and processes diagrams, implementation guides, and SOPs.
• Performing data QA and validation activities, including automated and manual checks for data format, completeness, and accuracy.
• Configuring cloud-based automation pipelines for data transfer and job scheduling.
• Generating cohort lists and conduct data analysis for vendor onboarding and performance monitoring.
• Troubleshooting and resolving integration issues, coordinating with engineering, vendor, or client teams as needed.
• Managing go-live planning, execution, and provide post-implementation technical support.

WHAT YOU'LL NEED:

• Bachelor’s degree in a quantitative or technical field such as Computer Science, Health Informatics, Information Systems, Statistics, or equivalent experience.
• 3+ years of experience in technical implementation, data integration, or data analytics in the healthcare industry.
• Working knowledge of healthcare data formats and standards (e.g., HL7, FHIR, CCDA, XML, JSON).
• Familiarity with clinical vocabularies and coding systems (e.g., CPT, ICD-10, SNOMED, NPI, RXNORM).
• Extensive experience working with claims data and clinical data normalization/processing
• Proficiency with cross-team project tracking/documentation tools such as Jira and Confluence
• Experience with data QA and validation processes.
• Fluency in SQL, Python (e.g. PySpark), or R with demonstrated experience developing complex queries for data analysis and ad hoc testing
• Knowledge of scripting skills in Python and Bash for automation
• Proven experience in leading technical implementation projects in healthcare, including client or vendor onboarding.
• Familiarity with cloud platforms such as AWS (S3, Lambda, Step Functions), GCP, or Azure.
• Understanding of healthcare workflows (e.g., care management, risk adjustment, quality improvement, revenue cycle, prior authorizations, value-based care).
• Experience working with Accountable Care Organization or similar VBC contracts.
• Strong communication and presentation skills for interfacing with clinical and technical stakeholders.

WHAT WE'D LOVE FOR YOU TO HAVE:

• Experience with front-end technologies (HTML, CSS, React, Django, Flask, etc.)
• Experience with building API endpoints for data transfer
• Hands-on experience with machine learning models, AI agents, or LLMs
• Experience integrating with Twilio and Zoom APIs
• Familiarity with the Arcadia Analytics Foundry database schema
• Experience using source control software (e.g. GitHub, CVS, Subversion) throughout a software development lifecycle for production

PLEASE NOTE, GUIDEHEALTH IS UNABLE TO PROVIDE SPONSORSHIP OF ANY KIND OF WORK VISA NOW OR IN THE FUTURE

The base salary range for this role is $95,000.00 to $105,000.00 per year.

ALIVE with Purpose: How We Thrive at Guidehealth 

At Guidehealth, our values come to life in everything we do. 

• We are Driven by Accountability — grounded in transparency, reliability, and integrity as we navigate challenges and opportunities alike. 
• Always Growing, Always Learning — staying curious and continuously improving inspires us to shape a better future for healthcare. 
• With Collaborative Innovation, we solve problems creatively, making every experience better for our employees and the patients we serve. 
• At Guidehealth, Every Voice Matters — we believe our collective strength is rooted in the unique perspectives of each team member. 
• And through Empathy in Action, we build stronger connections with those who count on us. 
• This is what it means to be ALIVE with purpose. This is how we thrive — together — at Guidehealth. 

BENEFITS:

All full-time employees of Guidehealth who work 30 hours per week or more are eligible for our comprehensive benefits package. While you are hard at work advancing value-based healthcare, we are here to ensure YOU have the care you and your family need and the opportunities for growth and development. Our commitments to you include:

• Work from Home: Guidehealth is a fully remote company, providing you the flexibility to spend less time commuting and more time focusing on your professional goals and personal needs.
• Keep Health a Priority: We offer comprehensive Medical, Dental, and Vision plans to keep you covered.
• Plan for the Future: Our 401(k) plan includes a 3% employer match to your 6% contribution.
• Have Peace of Mind: We provide Life and Disability insurance for those "just in case" moments. Additionally, we offer voluntary Life options to keep you and your loved ones protected.
• Feel Supported When You Need It Most: Our Employee Assistance Program (EAP) is here to help you through tough times.
• Take Time for Yourself: We offer paid time off plans helping you achieve work-life balance and meet your personal goals.
• Support Your New Family: Welcoming a new family member takes time and commitment. Guidehealth offers paid parental leave to give you the time you need.
• Learn and Grow: Your professional growth is important to us. Guidehealth offers various resources dedicated to your learning and development to advance your career with us.

COMPENSATION:

The listed compensation range listed is paid bi-weekly per our standard payroll practices. Final base pay decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.

OUR COMMITMENT TO EQUAL OPPORTUNITY EMPLOYMENT 

Diversity, inclusion, and belonging are at the core of Guidehealth’s values. We are an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation and identity, national origin, citizenship, religion, marital status, familial status, physical, sensory, or medical disability, Family and Medical Leave, military or veteran status, pregnancy, childbirth or other related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is fully dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.  

OUR COMITTMENT TO PROTECTION OF PATIENT AND COMPANY DATA

This position is responsible for following all Security policies and procedures in order to protect all PHI and PII under Guidehealth’s custodianship as well as Guidehealth Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager. 

REMOTE WORK TECHNICAL REQUIREMENTS

Guidehealth is a fully remote company. We provide new employees with the necessary equipment to function in their role at no charge to the employee. Employees provide their own internet connection, capable of conducting video calls on camera and connecting to various internal and external systems. The required internet speed is a minimum of 50 mbps download, 10 mbps upload. Please consult with your internet provider or run a speed test here to confirm your internet connection meets these requirements.