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Hostess/Server Assistant

Glens Falls Country Club Inc · Queensbury, Stati Uniti d'America · Onsite

  • Junior
  • Ufficio in Queensbury
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Description

Job Summary:


The Glens Falls Country Club Hostess/Busser will greet members and guests upon arrival, seat them and assign a server to the table. The hostess/busser will also assist in setting, clearing and cleaning tables.


Job Duties/Responsibilities:

  • Managing bookings in person, over the phone, or online
  • Providing waiting times to members who are not pre-booked
  • Offering personalized service and assistance for large parties of members
  • Ensuring cleanliness and hygiene standards are met in the front-of-house area
  • Assisting with the opening and closing of the restaurant
  • Removing used plates, glasses, cutlery, and napkins from tables after diners finish eating
  • Wiping up spills, food stains, and dirt from tables
  • Straightening or replacing tablecloths as needed
  • Replacing cutlery and glassware for new diners
  • Refilling drinking glasses with water
  • Bringing out meal orders when waitstaff are busy
  • Cleaning the dining area at the close of the day


Requirements

Required Skills/Abilities: 

  • Ability to manage bookings and provide accurate waiting times
  • Strong customer service skills, especially for handling large groups
  • Knowledge of cleanliness and hygiene standards for front-of-house maintenance
  • Basic understanding of restaurant opening and closing procedures
  • Familiarity with the food and beverage menu
  • Attention to detail in clearing and resetting tables
  • Ability to multitask and assist waitstaff during busy periods
  • Efficient in handling cleaning tasks to maintain a tidy dining environment

Education and Experience:

  • Must be at least sixteen years old (at least 21 years old to serve alcoholic beverages).
  • Previous experience as a hostess preferred.
  • Must successfully complete restaurant training course.

Physical Requirements: 

  • Prolonged periods of standing and walking.
  • Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.