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About TMHCC
Tokio Marine HCC (TMHCC) brings 50 years of service to the specialty insurance industry, today offering over 100 products to commercial customers in 180 countries around the world. Every policy we write is special, enabling our clients to do amazing things. From insuring the crops that feed us to the rock concerts that entertain us, to rescuing international travelers in trouble.
Organic growth and over 60 successful acquisitions have grown our 2023 Gross Written Premium (GWP) to over $7.5 Billion. Our workforce has grown to 4,300 worldwide … big, but not so big that you cannot make a difference. Our Good Company values, including integrity, empowerment, and commitment to customer service, and a culture of innovation, communication, and collaboration make TMHCC a great place to work.
What We Offer

• Competitive salary and employee benefit package
• Strong learning culture
• Growth perspectives
• 6% 401K match
• 20 days of PTO and 2 Floating Days
• Paid parental leave
• An opportunity to love what you do

Job Summary

Manages the daily operations of the Allied Healthcare Professional Insurance underwriting unit including planning, prioritizing, directing the workflow, acting as a resource for questions, and interfacing with Senior Management. Utilizes subject-matter expert experience of the Allied Healthcare and Social Services Professional Liability product lines to develop underwriters and grow the book profitably.

Key Responsibilities

Relying on extensive product knowledge and advanced leadership skills, this role is accountable for the following responsibilities:

• Manage a team of underwriters, provide training, and review referrals to support meeting underwriting unit goals.
• Serve as a resource to departmental staff with regards to underwriting procedures, departmental guidelines, and industry trends and developments.
• Reviews claims and loss trends to make recommendations on rate and coverage changes.

• Review of new and renewal policy applications; responsible for managing risk associated with policy underwriting.
• Ensure unit meets established guidelines and adheres to all company policy and procedures by reviewing the work of underwriters and providing developmental feedback.

• Provide higher level of underwriting approval or denial for department. Authority to approve special policy conditions, create manuscript endorsements, or negotiate commissions.

• Design, review, and recommend policies, processes, procedures, and rules to meet internal and external reporting requirements, improve operation efficiency, and safeguard corporate assets. Plan and execute implementation.

• Cultivate relationships with internal and external contacts to facilitate the underwriting process, promote business development, and to remain abreast of industry trends.
• Serves as the subject-matter expert and primary point of contact for all matters of operations-related technology innovations and implementations for all projects assigned to them

Competencies

Planning

• Direct development of both short-term and long-term plans for designated area of the organization.

• Coordinate resources to ensure strategies are executed.

Communication

• Communicate team or group plans or results, internally and externally, at all organizational levels.

• Write, or is a major contributor to, management/technical reports or contractual documents.

• Present informational briefings.

Business Controls and Policies

• Comply with all corporate policies and procedures.

• Identify control objectives for designated function and implement cost-effective controls designed to meet those objectives.

• Test controls to determine if they are performing as intended.

People Management

• Has full HR responsibility for direct reports including making hiring decisions, training, coordinating work, establishing standards, reviewing work, conducting performance appraisals, and providing coaching or counseling.

Required

Registered Professional Liability Underwriter (RPLU), Chartered Property Casualty Underwriter (CPCU), Associate in Commercial Underwriting (AU), or equivalent insurance designation and/or experience depending on specialty area

Experience

8-10+ years of relevant and progressive experience in specialty or related area that includes a strong working knowledge of state insurance laws

6 + years of experience in a leadership role

Regular travel (up to 25% of time)

Other

• Possess and have ability to apply advanced knowledge of principles, practices, and procedures

• Excellent written and verbal communications skills with an emphasis on confidentiality, tact, and diplomacy

• Superior organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously

• Knowledgeable of industry changes, legal updates, and technical developments related to applicable area of the Company’s business to proactively respond to changing business environment

• Advanced proficiency and experience using Microsoft Office package (Excel, Access, PowerPoint, Word)