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Ark Veterinary Hospital and Urgent Care is hiring full-time Urgent Care Licensed Veterinary Technicians to provide skilled care to our patients and exceptional service to our clients. Our ideal candidate has experience in animal care, client communication, and veterinary procedures, with a passion for improving the lives of pets and their owners.

What to Expect 

As you join our mission, expect to be supported in your work and home life with:

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees
• Guardian voluntary benefits
• Professional development opportunities 
• Continuing education
• Employee pet discounts! Because we know your pets are family, too.

Salary: $24.00 - $27.00 per hour, determined by the candidate's skills, experience, and qualifications. $2,500 Sign-on Bonus!

Schedule: This is a full-time position. Monday – Saturday 8 am – 8 pm, and Sunday 9 am – 8 pm. Rotating weekends and some closing shifts. Option to work three long shifts and one short shift to reach 40 hours, allowing for three days off each week.

Key Responsibilities: 

• Client Communication: Provide status updates for hospitalized patients, home care instructions, pre- and post-op instructions, and medication administration guidance. Address client medical questions with confidence and direct complex inquiries to veterinarians.
• Client Education & Support: Educate clients on preventative medicine, wellness care by age, vaccine requirements, laboratory procedures, and support hospital financial policies by preparing estimates and discussing financial commitments.
• Customer Service: Greet clients, escort them and their pets into exam rooms, ensure smooth transitions to the front desk, and promote the practice’s products, programs, and services.
• Animal Handling & Care: Restrain animals safely and compassionately, assist veterinarians in medical, surgical, and dental procedures, prepare patients for surgery, administer anesthesia, monitor patients during surgery and recovery, and administer fluids.
• Facility & Equipment Maintenance: Properly care for all surgical materials, maintain hospital equipment and inventory, and ensure the surgery room, ICU area, exam rooms, and treatment areas are prepared and maintained.
• Record Keeping: Maintain accurate and detailed patient records using a paperless medical record system, ensuring all procedures, vaccinations, and notes are documented for proper billing.
• Pharmacy Assistance: Assist with dispensing medications as directed by the veterinarian, prepare prescription labels, and appropriately package medication.
• Safety & Technical Skills: Follow DEA, OSHA, and hospital safety guidelines; administer SQ, IM, and IV injections; perform laboratory tests, radiographs, and electrocardiograms; place IV catheters; perform emergency treatments such as bleeding control and external cardiac massage.

Qualifications:

• Must be a Licensed Veterinary Technician in New York.
• Ability to handle animals safely and compassionately.
• Knowledgeable about common disease states and able to alert veterinarians to changes in patient conditions.
• Familiarity with DEA, OSHA, and hospital safety guidelines.

About Ark Veterinary Hospital and Urgent Care

Ark Veterinary Hospital & Urgent Care has been a trusted part of the Henrietta and Rochester communities since 2018, offering top-quality care for dogs, cats, and exotic pets. Founded by Dr. Christina Seidel, our hospital provides both general veterinary services and urgent care, making us one of the few exotic urgent care centers in the area. We are dedicated to exceptional patient care, community involvement, and supporting local shelters through spay/neuter services and veterinary care.